I just got my machine back after 6 weeks to get my threader fixed. The problem started when I tried to use the thread cassette the last time I was working on an embroidery project. A metal arm that operates the threader stuck and a little metal part that actually puts the thread through the needle just fell off. I tried to use it tonight for the first time and the same thing happened. The first time the repairman said something broke and ordered a part that took 2 weeks to come in. Now I'm not sure what to do. The same metal arm is stuck...it has a spring in it and the same little metal threader is off again. What is causing this and is there anyway we can put it back on ourselves? I don't understand what the problem is. I slowly pushed the cassette down until I got a green light and then pushed it all the way.
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I too have had the same problem , the little auto threader thingy broke off, and it is still off! I am not sure how to fix it or find a new part!
This machine worked GREAT for a year--and now I can't get the threader to work at all--it gets stuck and won't even send the thread down to where I can thread it. I'm going to send it to a local sewing machine repair to see if I can get it repaired. It worked super at first...I'm so disappointed that it doesn't work correctly now.
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