Question about Brother SE-270D Computerized Sewing Machine

1 Answer

Automatic threader mechanism keeps sticking and a part falls off

I just got my machine back after 6 weeks to get my threader fixed. The problem started when I tried to use the thread cassette the last time I was working on an embroidery project. A metal arm that operates the threader stuck and a little metal part that actually puts the thread through the needle just fell off. I tried to use it tonight for the first time and the same thing happened. The first time the repairman said something broke and ordered a part that took 2 weeks to come in. Now I'm not sure what to do. The same metal arm is has a spring in it and the same little metal threader is off again. What is causing this and is there anyway we can put it back on ourselves? I don't understand what the problem is. I slowly pushed the cassette down until I got a green light and then pushed it all the way.

Posted by Shirley Stamps on

  • Anonymous Nov 05, 2007

    I too have had the same problem , the little auto threader thingy broke off, and it is still off! I am not sure how to fix it or find a new part!

  • malted Dec 19, 2007

    This machine worked GREAT for a year--and now I can't get the threader to work at all--it gets stuck and won't even send the thread down to where I can thread it. I'm going to send it to a local sewing machine repair to see if I can get it repaired. It worked super at first...I'm so disappointed that it doesn't work correctly now.



1 Answer


  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

These machines are nothing but TROUBLE and always will be. Get rid of it. Save yourself much time and frustration.

Posted on Nov 28, 2007


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


Automatic needle threader not accepting the thread took to singer service center three times in last two years works once or twice then problem occurs again is there defictive parts

FWIW, needle threaders are not good on most machines. They are very delicate and are easily bent or damaged.

For manual threading, it helps to lick your finger and then swipe it across the back of the needle eye. Take the end of the thread and start slightly above the needle eye and slide it down toward the eye and the thread will usually slip right through the eye.


I have a Babylock BMP9 6 needle embroidery machine. The automatic needle threader mechanism is not dropping down far enough to use to thread the needles. Any suggestions on how to fix this?

On older machines that do not have the automatic needle-up feature, the user needs to manually adjust the needle height so the threader will match the needle eye.


My se270 wont thread witht he cassette i even bought a new cassette and it still wont thread help

if the needle hole is too small for the particular thread it won't thread. if the threader is missing the hole it will need to be adjusted up or down. you will need to look at your threader for a small screw that will allow it to be risen or lowered. also, if the hook on the end of the threader has been broken it will need to be released. this is usually done by pulling the old on off and simply pushing a new one on where the old one was. the other possibility is you are not pulling the thread across the area where the hook is in order for the hook to catch the thread. many of these things mentioned can be found in your users manual.

Automatic needle threader stuck

You may have a thread stuck in your bobbin area. Remove your bobbin, brush gently with a clean soft brush to remove dust and/or thread bits, then gently wiggle your hand wheel back and forth, and brush again. This should free up your machine.

All of a sudden, the needle threader won't work. First I noticed the upper thread broke, and then I tried over and over to re-thread the needle. After a while I gave up. I finally replaced the needle and...

I don't know much about Brothers but the first thing I do with any new machine I get it to get rid of the needle threader if it is in my way. They never work and with use they start to shread the tread.
I use a bright light and a strong pair of glasses to hand thread it. I use tweasers on my more difficult machines.
You may have a lemon of a needle threader too. It happens. There are sharp barbs that we can not see but the thread has a hard time catching on them and most of the problem seems to be in the threader letting loose of the thread as it is caught on these barbs.

The automatic threader does not work

Please refer to page 33 of the user's manual.

The needle has to be in the highest position for the needle threader to align with the eye of the needle.

Threaders will not work if the eye of the needle is too small for the wire on the threader.

Sometimes the wire gets bent if it was forced against a needle that was too small or if the needle was not in the correct position for the threader to work.

The wire can be bent back into place, but you have to be careful as it is very thin and can break.

If the wire is broken, the dealer can order a new threader - they are not very expensive and are easy to install.
Not finding what you are looking for?
Brother SE-270D Computerized Sewing Machine Logo


Ask a Question

Usually answered in minutes!

Top Brother Sewing Machines Experts

Paul Bade

Level 3 Expert

1688 Answers

Cindy Wells

Level 3 Expert

6307 Answers

tina gallow

Level 2 Expert

131 Answers

Are you a Brother Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides