Hey
I have a Brother MFC 3420C Color Inkjet Multifunction its a All-in-one.When I turn it on Machine Error 41 goes a cross the screen.I was wourding what it meant and how I can fix it? One more thing, I don't have a USB cable do I need one and what does it do?
Thank You
Kayla
I have a Brother MFC-3420-C and am getting the Machine Error 41 message on the display. I see there are other people with the same problem. Is this a factory defect with this machine? This is just one of many items I hate about this printer.I have a Brother MFC-3420-C and am getting the Machine Error 41 message on the display. I see there are other people with the same problem. Is this a factory defect with this machine? This is just one of many items I hate about this printer.
AnonymousDec 06, 2007
Error 41 keeps running across screen. The machine will not print anything.Error 41 keeps running across screen. The machine will not print anything.
Hello I have the same Problem too I have a mfc5100c I have error machine 41. Please right me back to help me please.
my email adress : [email protected]Hello I have the same Problem too I have a mfc5100c I have error machine 41. Please right me back to help me please.
There have been numerous complaints about the dreaded Error 41 which means the printerhead is broke and must be replaced. It is a common problem with MFC 3420C machines and Brother are aware of the fault. Provided you have purchased your printer in the last 2 years, they will have it repaired free of charge. Otherwise, you will have to pay for the new printerhead and the service engineer the cost of which is twice the cost of the printer. Just throw out the machine and never buy a Brother again. What makes me mad is that Brother knew of this fault very early on but continued to sell it instead of withdrawing it from the market.
I believe there is a class action suit against Brother in the US.
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6,966 Answers
Re:
Hi, According to the User Manual any Machine Error (XX or in your case 41) refers to a mechanical problem. You have to call Brother Customer Service (USA: 1-800-284-4329; Canada: 1-877-BROTHER; Montreal: (514) 685-6464. You can also try checking out the machine, if it is new, check that all the plastic/tape retainers are removed (outside and inside); it is also possible that there is a locking lug/nut or screw somewhere (most likely underneath) that is only needed when in transit or when shipped that must be removed/opened/released when the machine is to be in operation.
The USB connection is essential, it is the PC interface (and normally should be included in the box but can be bought from any computer outlet). This is how your PC communicates what it wants to be printed to your 3420C.
Hope this works for you. Good luck.
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Hi there Error 41 means there is a major problem with the printhead, usually requires a print head replacement. My advice is to take it to a Brother service centre while if it is under warranty. If it's out of warranty they are usually a throw away job, the heads cost as much as the printer. Sorry I know what it feels like, just have a go and see what you can do, clean the heads and so on. All the Best and good luck: Pineworks
Hi there Error 41 means there is a major problem with the printhead, usually requires a print head replacement. My advice is to take it to a Brother service centre while if it is under warranty. If it's out of warranty they are usually a throw away job, the heads cost as much as the printer. Sorry I know what it feels like, just have a go and see what you can do, clean the heads and so on. All the Best and good luck: Pineworks
Error 41 means there is a major problem with the printhead, usually requires a print head replacement. My advice is to take it to a Brother service centre while if it is under warranty. If it's out of warranty they are usually a throw away job, the heads cost as much as the printer. Sorry I know what it feels like, just have a go and see what you can do, clean the heads and so on. All the Best and good luck: Pineworks
Hi,have the same problem since yesterday. Look on fixyourownprinter.com. """You can fix the ERROR 41. Go to www.bopparts.com and look up part# LK0935001. They sell it for $39.99 and it is very simple to install""".Good luck.
I have a Brother MFC-3420-C and am getting the Machine Error 41 message on the display. I see there are other people with the same problem. Is this a factory defect with this machine? This is just one of many items I hate about this printer.
Error 41 keeps running across screen. The machine will not print anything.
Hello I have the same Problem too I have a mfc5100c I have error machine 41. Please right me back to help me please.
my email adress : [email protected]
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