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Question about KitchenAid KSRS25ILSS Side by Side Refrigerator

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Icemaker issue: cubes melting at the bottom causing water leak out the front

The ice-maker on our KSRS25IKS001 side-by-side recently developed a problem. The freezer is functional - food very frozen, but water started slowly leaking and creating a puddle on the floor. Emptied the ice-maker - found that cubes were fine at the top of the unit, but frozen together nearer the bottom, and melting at the very bottom - causing the water drip. After thawing and cleaning the ice-maker bucket, put it back and a day later it was full again. Problem came back and the melting has started again. Would be very grateful if you can help diagnose the problem. Thanks.

Posted by Jonathan Patrizio on

  • 5 more comments 
  • Jonathan Patrizio Apr 22, 2007

    On closer inspection, I noticed that the trap door that lets the ice out of the chute at the foot of the ice-maker, seems to not close. It isn't jammed, but it seems to be sprung open. I can push it to the closed position, but it wants to spring back and stay open.

    The attached photo is looking up at the bottom. Any ideas about how to unjam it, and close again automatically gratefully received.

  • Jonathan Patrizio Apr 22, 2007


    Cause: For anyone else encountering the same problem, I just found that the clear plastic chute had unclipped itself from its mountings, causing this problem.

    Remedy: I removed the front panel and the electrical panel beneath, clipped the chute back on, reassembled and the door now closes - slowly, but eventually it now snaps shut.

  • Jonathan Patrizio Apr 22, 2007

    Thanks for this suggestion and for your posting.

    That could be another potential reason why it's not closing very quickly, after I re-mounted the plastic chute. Can you please comment where I get the 8201756 kit from? Is it a Kitchenaid part?

  • Anonymous Feb 07, 2009

    I have a similar problem (and possible solution?). The chute door was shutting so slowly that ice stuck in there and kept it from closing all the way. That ice melted and re-froze causing a jam and a mess. All I did was remove the black piston-thing that apparently made the door close slowly and now it shuts immediately and seems to work fine.

    Obviously that piston was there for a reason... but it seems fine without it. Anyone? Am I making a mistake leaving it out?


  • Anonymous Mar 14, 2014

    kenmore ice maker problems I have a side by side Kenmore refrigerator, model No. 106-59597990. After I lower the icemaker control arm, only a few ice cubes are made. Also, there is a sheet of ice below the cubes on each side and in front of the icemaker auger, as well as in the dispenser chute. Earlier, when I was cleaning the coils underneath the refrigerator, I noticed that the bottom food bin in the freezer was stuck and there was a sheet of ice underneath it. Also, after I replaced the water filter, cleaned out the ice bin and then lowered the icemaker arm to make ice, I noticed water leaking down from the ice and water dispenser area onto the floor. A day later it is still leaking, though a lot less than at first. But the ice production is still much lower than it should be. What do you think is the problem (and the solution)?

  • Anonymous Mar 31, 2014

    Ice builds up in the bottom pan of the freezer then ultimately thaws then drains out on the floor.

  • Anonymous Mar 31, 2014

    Ice builds in the bottom of the freezer then ultimately thaws then pours out onto the kitchen floor.


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J, sounds like your dispensor flapper is not closing properly and you are drawing warm air up into the ice bucket. This model had an issue where the flapper pin holder was part of the housing and would break off. They have a kit now that fixes that problem. The only other thing it could be would be low freezer temps or it's staying in defrost too long. With out being there, I would start with the dispensor flapper. Check it out and post back.. Catriver.

Posted on Apr 22, 2007

  • Anonymous Apr 22, 2007

    We must of posted at the same time, looks like I hit it, the kit number is 8201756. Comes with instructions, not the easiest gig, but if you take your'll get it.

  • Anonymous Apr 22, 2007

    You can get it at this site.. just enter the part number..Catriver


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If you have a Frigidaire refrigerator with an icemaker, you may notice that water leaks from the icemaker from time to time. There are several reasons why this occurs, ranging from simple fixes to ones that are more complex. Once you notice leaking water, running through a quick checklist determines the problem, so that you can fix it.
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Refrigerator - Icemaker Not Dispensing,or Not Making Ice Check that the feeler arm on the icemaker is in the down position and is not blocked. If the icemaker does not have a feeler arm make sure the icemaker paddle is not blocked under the icemaker. For more information on the causes of new icemakers not making ice. For more information on normal ice production. Side by Side models: The filter may be loaded with sediment that can cause low water pressure. The water pressure must be between 40 and 120 psi. Pressures below 40 psi may cause a malfunction of the icemaker (i.e. producing hollow cubes or no ice production). Test the water pressure: Dispense water from the dispenser into a large measuring cup for 20 seconds. If the measuring cup contains less than 13.5 ounces (400 metric centimeters), the water flow is inadequate. If the amount of water is less than 13.5 ounces then the refrigerator fails the test, remove the filter and test the refrigerator again with the by-pass plug in place. If the refrigerator dispenses the proper amount of water with the by-pass plug in place, then the filter should be replaced. If you no longer have the by-pass plug and it has been over three months since the filter has been replaced, you should replace the filter. If the refrigerator fails the test again and you know you have the proper water pressure in your home, you should call service to check the refrigerator. If the amount of water collected is over 13.5 ounces then the refrigerator passes the test and the dispenser is working correctly. Ice not Dispensing Due To Clumping Ice: Your dispenser may not be dispensing due to clumping ice cubes. The ice cubes in your icemaker may be clumping for a couple of reasons: Low food load: The defrost cycle radiates heat into the freezer. The ice in the freezer will naturally absorb the heat. This will cause the ice to melt slightly during defrost, then eventually freeze together in clumps. Increasing the food load in the freezer will buffer the warmth from the defrost cycle and keeps the ice from melting. Lack of use: When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up. If you do not use a large amount of ice, move the feeler arm on the icemaker to the up position to turn off the icemaker and stop ice production. For more information on the causes of clumping cubes. If the ice bucket is not seated correctly, ice will not dispense properly. Make sure the ice bucket is in the correct position. Refer to Use & Care manual.

Melting/refreezing ice in the ice makes

If the ice is the only item that appears to be melting or defrosting. I would believe the most possible issue. The icemaker is leaking intermittantly into the bin and freezing the cubes inplace.

I set the ice maker feature to make cubes with my samsung refrigerator rs2555sw. But the ice maker makes a ice chunk. All the cubes are frozen together with a flat and thick layer of ice on top..

Hi and welcome to Fixya.

Remove the front cover after the ice tray has dumped cubes and remove all of the water from your ice maker tray.

Then depress the test button on the bottom of the icemaker (in front on bottom) located about 1 inch from the lower rh corner.

The icemaker fill cycle should add just enough water to cover barely cover the tray. (see page 32 of the 25 Sept 2005 user's manual)

If it is overfilling the icemaker fill time / water level needs to be reduced on the ice maker module. A normal fill cycle is about 7.5 seconds.

Another thing that will cause larger cubes is high water supply (utility co) pressure.

A temporary fix would be to slowly close the refridgerator water supply line's shut off vavle so that the water flow restricts.

The real solution is to investigate ice maker fill time, and the function of the icemaker water supply solenoid vavle for possible Delayed closing of the internal diaphram.

Ice maker will not make ice. no ice is being made. no water appears to be in ice cube making area. can hear a ticking noise from icemaker area

Carefully pour water from small glass into ice maker, until the cavity is near filled. Wait a few hours. If it dumps ice, you can usually rule out the ice maker.
If ice maker dumps, then it will be either a bad water valve, Ice building up in fill pipe going into the icemaker, or blocked water line that runs from your water source to the machine.
Caution. If the fill tube going into the ice maker is filled with ice do NOT
use heat such as a hair dryer to melt it. It will melt things you do not want to melt. If it is this problem, you must also replace the water valve because it is leaking slowly causing your problem.
Lastly, in rare cases, the microswitch in the ice maker fails and does not allow water to enter the icemaker.

Leak from the ice maker

I would first try to determine if the tray is level. There are usually screws that allow some side to side adjustment.

If the tray itself is actually leaking, you probably will have to replace the icemaker unit.

Kenmore icemaker

It sounds like the icemaker is making hollow cubes , and the unfrozen water in the cubes , after dumping , freezes and causes the ice shells to stick togather . This is a sign of " not enough water going into the icemaker " . Replace the water inlet valve , behind the refrig , the piece the wall water line connects to , on the refrig .

Ice maker leaks water into Ice bend. When it cycles I can watch it drip water from the ice maker.

not familuar with the brand but sounds like one of 2 issues
if it is overfilling making ice cubes larger than normal, adjust the ice maker fill time if it is possible
icemaker fills and cuts off but water valve seeps water after the fill causing the water overfill
one of the 2

Ice maker leaking

what is the model number of this fridge?

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