Smeg di612ca intergrated dishwasher, delivered 2 days ago, just tried to take the protective packaging off, i have removed the polystyrene and clear plastic but there is what seems like a 'transportation device' a black piece of plastic with a screw through the middle, unhelpfully this screw is upside down so all that i can see is the treads. The door is not budging. It has been suggested that I plug it in and see if the door then opens, no luck, any halp will be appreciated.
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i have had success with dishwashers that have a (frozen) motor this involves
1 turn off electrical supply and or remove plug from receptacle.
2 turn off water supply, usually under sink, hot water side.
3 remove the mounting screws that you can see under the lip of the ledge when dishwasher door is open,once these are removed
4 carefully pull dishwasher out mindful of the hot water supply line that is attached.
5 visually locate the main shaft, use vise-grips to determine if shaft spins freely if not use v_grips to turn shaft two turns or so, check by closing the appliance door and turning power / water back on then try running unit.
this technique will work for some, and only if a (frozen) motor is the problem. this is a temp fix but it is better than nothing.
thanx good luck.
1-if it is brand new it should be under warranty 2-try changing soap brand, some suds up more than others and sneak past the seals 3- where is it leaking? (around the door, or underneath ie likely motor seal or plumbing) 4- check Plumbing connections 5-most "tubs" nowadays are one piece plastic, look it over carefully with a good flashlight. if you think you have found a crack remember where it is start the dishwasher and run it till it starts leaking and then open it and examine that spot-with the heat it may open up more or otherwise change