Question about Epson Aculaser C1100 Printer

1 Answer

Epson aculaser c11oo

Hi im looking for some help, my printer when switched on reports that tray B is OPEN,i have checked for jammed paper etc, nothing t5here at all. do u think its a sensor thats blown, or dirty, the printer is only 1 year old and not had a lot of paper printed from it. any ideas on how i can resolve this issue and get my printer working again would be helpful. United

Posted by frank payne on

  • 1 more comment 
  • frank payne Apr 27, 2007

    cheers m8 looking at ur suggestion at the weekend.
    tnx for taking the trouble to assist me.

    frank

  • Steve Cook
    Steve Cook Aug 10, 2008

    Got same problem. Idiot Epson service manual uses too many acronyms such as "MSI" - what the hell is MSI - We don't all speak Epsonese and even a search in the service manual does not give a description. Anyway, the manual gets you to check all the other cover sensors, even though they can be easily proved to be working because they show the status in the display (A, B, C, E, F OPEN) if all open. Close any one of them and the corresponding letter disappears so I know all switches working. Have manually checked to B switch, ,metered it ok, cable ok so I'm suspecting main board. Did you ever fix this one? - too many people post problems but never their own follow-up to save other people going through same thing.



    By the way I love the wording of the next message if you press the "Go" button while "B open" is displayed... "Unable Clear Error" - they really need proof readers.

  • Steve Cook
    Steve Cook May 11, 2010

    Interesting point of detail - may or may not be related. When the "B Open" error is displayed, if I open another cover (say A), the "B Open" is replaced with "A Open", but any further covers opened get added in the display so the maximum number I can have open displayed is "A C F E Open" - (there is no D on this model. But it never shows "B" except when all the others are closed. This I think is significant but until the fault is diagnosed I won't know why. I would need another working C1100 to compare these symptoms. I'm hoping the customer will write it off though - indications are PWBA MCU and/or LV/HVPS faulty. IMHO uneconomic to repair.

×

Ad

1 Answer

Inky Fingers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Epson Master
  • 705 Answers

Best guess would be that the lever on the sensor for the cover that is reported as open has got bent. Get yourself a service manual from http://www.TheServiceManualShop.com and find where the sensor is that is affected. Visually inspect it and ensure it works when the cover is opened/closed. Switches Image

Posted on Apr 24, 2007

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

CLP-320N KEEPS TELLING ME TO CLOSE DOOR...ALL THE DOORS ARE CLOSED


Most likely you should check the 'door open switch', probably its broken.

Apr 24, 2014 | Samsung CLP-315W Laser Color Printer

3 Answers

LexMark 5400 Series All-In-One Printer


Hi,

To clear a paper jam:
  • Pull Carefully
    If the sheet of paper is visible at the output slot of the printer (in other word, it stopped on its way out of the printer), try pulling carefully on it. If it pulls smoothly and easily, then carefully pull it the rest of the way out. If there is resistance, then stop and go on to the next step.
  • Open the Cover
    Open the printer cover and wait (in the case of an inkjet printer) for the carriage to stop moving. Carefully, slowly pull out any paper that is caught there.
  • Take Care
    Do NOT pull paper out from where it was feeding into the printer (where the blank paper enters the device). The rollers on your printer may only go in one direction, and if you force them the wrong way, you could damage the machine.
Be careful of the following:
  • Laser Printers
    If you have a laser printer, be very careful when pulling out the paper -- laser printers can get hot.
  • Paper Shreds
    If any paper tore, either during the jam or while you were removing them, remove any appliances that you can (paper trays, etc.) and look for the shreds of paper. Try to make sure nothing has been left behind.
If you have frequent paper jams:
  • Don't Overload
    Overloading your paper tray can cause paper jams. Your manual may say that your input tray can hold 250 sheets -- but if you keep getting jams, try loading 225 sheets instead.
  • Check the Paper
    Check the minimum/maximum paper weights that your printer can handle. Paper that is too thick, or too thin, can cause jams.
Goodluck..

Feb 24, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Paper jam


The following is general advice that applies to removing paper jams in most printers, copiers, etc.

Switch off the printer at the wall and unplug it. Remove the paper tray from the printer. Check to see if the printer has an access door in the rear to allow you to see inside (open it). Open any other external flaps (eg. manual paper feed tray) that will allow you to see inside. Open any internal flaps or levers designed for user operation and usually indicated with a green or orange coloured tab.

Always remove jammed paper by pulling it in the direction of normal travel only. Don't try to pull it out against the direction that it entered the printer. Sometimes rollers inside the machine have a knob (usually coloured green or orange) that can be used to manually wind the page through the printer or fax. Always turn in direction of arrow indicated only.

After removing page, return all levers, flaps, doors, paper trays etc to original positions, reconnect power to the printer and test

Mar 08, 2010 | Brother Fax-1360 Plain Paper Inkjet Fax

1 Answer

Paper jammed message won't go away


Presumably this error follows an actual paper jam (whether the culprit has admitted it or not). The following is general advice that applies to paper jams in most printers, copiers, etc.

In my experience at least 98% of paper jam errors are because a piece of paper is still caught inside the printer. The remainder are generally due to a damaged paper jam detector (usually a small plastic arm which actuates a switch inside the printer) or less commonly a failure on the PC board which senses paper jams.

Please return to point 1 and look (again) for a piece of paper jammed in the printer. If the jammed paper was torn from the printer, only a small remnant has to remain inside the printer to generate an unclearable paper jam error.

Switch off the printer at the wall and unplug it. Remove the paper tray from the printer. Check to see if the printer has an access door in the rear to allow you to see inside (open it). Open any other external flaps (eg. manual paper feed tray) that will allow you to see inside. Open any internal flaps or levers designed for user operation and usually indicated with a green or orange coloured tab. Occasionally a page can wrap completely around a roller and be very hard to see. Be very suspicious of any 'white' roller' - check at the ends to note if the roller is actually a different colour with a complete page wrapped around it (generally then only removable by tearing other than complete disassembly by a professional). If paper was torn you may need a pair of tweezers and some determination to remove any small paper pieces wedged inside the printer. Ensure the printer is unplugged from the wall and avoid damaging any rollers or other parts inside the printer. Always remove jammed paper by pulling it in the direction of normal travel only. On rare occasions very serious paper jams may need expert service to dismantle and reassemble the printer.

After finding and removing all paper pieces, return all levers, flaps, doors, paper trays etc to original positions, reconnect power to the printer and test.

Mar 05, 2010 | Canon PIXMA MP170 All-In-One InkJet...

2 Answers

How do I remove a paper jam? The paper is


The following is general advice that applies to removing paper jams in most printers, copiers, etc.

Switch off the printer at the wall and unplug it. Remove the paper tray from the printer. Check to see if the printer has an access door in the rear to allow you to see inside (open it). Open any other external flaps (eg. manual paper feed tray) that will allow you to see inside. Open any internal flaps or levers designed for user operation and usually indicated with a green or orange coloured tab.

Always remove jammed paper by pulling it in the direction of normal travel only. Don't try to pull it out against the direction that it entered the printer. Sometimes rollers inside the machine have a knob (usually coloured green or orange) that can be used to manually wind the page through the printer or fax. Always turn in direction of arrow indicated only.

After removing page, return all levers, flaps, doors, paper trays etc to original positions, reconnect power to the printer and test

Feb 04, 2010 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Paper stucked inside


Open the top cover.
Pull out the toner / developer units and look for paper under neath.

In the rear, pull open the access door.

remove the paper tray and look for misfed paper.

Dec 12, 2009 | Kyocera Mita FS-820 Laser Printer

2 Answers

HP 4200 printer paper jam. No paper is jammed


OK, if the printer says jam but no paper inside and prints after you open and close the cover the paper likely never made it out of the tray. Or the machine thinks the page never made it out of the machine.
As far as input check your rollers 1 in the tray and the pick up roller in the machine if you don't have alot of pages on the machine these likely OK.
Next (and this I have found often) check the paper back stop in the tray. This is the guide to set the length of paper. If it is set just a little long the roller cannot catch the edge of the paper. Sometimes the teeth the guide sets in are broken or worn.
The output would be the sensor in the fuser replace fuser.
Hope this helps

Feb 19, 2009 | HP LaserJet 4200 Printer

1 Answer

Hp psc 1315 paper jam


Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Jun 18, 2008 | HP PSC 1315 All-In-One InkJet Printer

Not finding what you are looking for?
Epson Aculaser C1100 Printer Logo

Related Topics:

607 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6240 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

Marvin
Marvin

Level 3 Expert

85239 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...