Dell 962 Photo All-In-One InkJet Printer Logo
jerry barnes Posted on Apr 21, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

"Dark Smudge" upper left corner from scan

Help! The scan function leaves a triangular darkened smudge on documents. This always occurs on docs auto-fed and, after one warm-up copy, appears on all manual scans too!

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 2 Answers
  • Posted on Sep 09, 2007
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Sep 09, 2007
Answers
2
Questions
0
Helped
725
Points
2

Of course, dirty glass is easy to test simply by using the copy function too! I'm afraid that it is the fuser, that realistically means replacement of the entire printer (or using it only to copy and print from from the computer)! Any help on the parallel magenta lines. I have replaced the toner cartridge (and obviously set the printer settings proper from Windows software)! DOES ANYONE KNOW HOW TO RESET THE FIRMWARE IN THE PRINTER!!!!

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

  • Master 2,985 Answers
  • Posted on Sep 08, 2007
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

Joined: Apr 27, 2007
Answers
2985
Questions
0
Helped
1043633
Points
5636

Clean the glass. If there colud be failing CCD- to prove this do a scan to PC and check out the saved image If it is still there- check out Dell for replacement machine

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

112 views

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Norman Weimar
Norman Weimar

Level 3 Expert

7078 Answers

Ngoro

Level 3 Expert

3532 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...