Hi
Whenever the Saffire le is connected, it says on the saffire software: "Firewire connection lost."
Although in device manager it says the device is connected, I have updated the firmware inside the card, the software, and all updates for my operating system (vista).
If I try to use the card with any audio software, the software hangs and I have to close it, If I scan the soundcard for changes through device settings it hangs there also.
Sometimes if I restart the computer the card will connect for a second, but then disconnects and then continually does this.
I am using a laptop and connecting the card via an 34 express slot with a Startech Firewire card, this has a texas instruments chipset which is reccomended by Focusrite, but I'm still getting problems.
I have searched and searched the web, but very few people seem to be having this problem unfortunately!
Any help would be greatly appreciated, I would have returned the card as I think that is where the issue lies, but I have ran out of time.
Merry Christmas
Jamie
Ok, here it is. There is an answer is the answer based section on the Focusrite website. Basically it is recognizing it as a firewire device and not an audio device, or so I have gathered. So you need to uninstall the Saffire software and then:
1. Find your FireWire (IEEE 1394) controller in Device Manager (START>CONTROL PANEL>SYSTEM>).
2. Click "Update driver"
3. Select "Browse my computer for driver software"
4. Click "Let me pick from a list of device drivers on my computer"
5. Install the driver that ends with "(Legacy)".
6. Reinstall your Saffire driver using the latest version from the Focusrite website, and re-connect your device.
Hope this helps,
Cheers - DJ Zerokewl
In my case... The interface "Saffire" must have its own firewire input to the computer ... You can not connect external disks to the same firewire input... Tomas K
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I have the same problem but the PC is a Dell Studio Hybrid. Any Ideas?
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Exactly the same problem here with almost the same specs, although it's a Saffire that I've got.The only difference is that I can't even update the firmware. Cubase sees the Saffire, the Saffire gets the sound but the Saffire Control always gives me the "Firewire lost connection" message.
Hope someone has got a solution for us as none of the "tips" on Focusrite web page has worked so far...
it has got it's own input, nothing else is connected by firewire or ever has been.
HI... I'M ITALIAN SORRY FOR NOT PERFECT ENGLISH...
I HAVE THE SAME PROBLEM, FIREWIRE CONNECTION LOST! THE DRIVER IS OK, THE FIRMAWARE IT'S OK, AND I USE WINDOWS VISTA DRIVER DOWNLOAD FROM FOCUSRITE WEB SITE "SAFFIRE 2.4.
I TRY TO DISABLED THE INTEGRATED SOUND CARD FROM BIOS BUT I HAVE TODAY THE SAME PROBLEM, YOU FIND A SOLUTION? IF YES CONTACT ME: [email protected]
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