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Phone rings but when answered the caller can not be heard.

The phone rings but when answered I can't hear the caller & the caller can't hear me. The same happens when I dial out. I can't hear the phone I'm calling ringing & if answered I can't hear them talk. In short there seems to be no audio when using the phone. When I use the touchpad it still makes the tone noises & it rings & does alerts etc. so it doesn't seem to be the speaker, it is only the audio for phone calls. I have tried all the settings, volume, conectivity & everything else I could think of. Anyone got any suggestions?

Posted by Pat Clifford on

  • Pat Clifford Apr 23, 2007

    Thanks for the advice. I'll give it a go.

    Cheers

  • dragon_id Oct 21, 2008

    The phone rings but when answered I can't hear the caller & the caller can't hear me. The same happens when I dial out. I can't hear the phone I'm calling ringing & if answered I can't hear them talk.In short there seems to be no audio when using the phone.
    When I use the touchpad it still makes the tone noises & it rings & does alerts etc. so it doesn't seem to be the speaker, it is only the audio for phone calls.
    I have tried all the settings, volume, conectivity & everything else I could think.
    And in the phone dial screen there is a picture that i never seen before.
    Anyone got any suggestions?


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Anonymous

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  • 111 Answers

Your ear speaker is bad. You may need to replace it.. This one made by HTC. You can check on Ebay for replacement part. Other issue could be is the hardware part of the ear speaker may be broken or defected will cause loosing contact with the main circuit or you can say it is short. Only solution is open the phone and check for that area to see for any defective.

Posted on Apr 23, 2007

  • Anonymous Apr 23, 2007

    HI
    I have another info which may help you. Please email me at [email protected], I will provide you the instruction of how to open the housing. The instruction will be provided by me since I have owned the similar phone but in different name. Mine is Cingular Siemens SX66 in silver color but has no Camera.

  • Anonymous Apr 24, 2007

    You are welcome

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