After receiving the run around for the past (2) months from the people at Protron (now SpectronIQ), I;m looking for alternatives, any luck with having the unity repaied? Has anybody received a replacement unit lately?
I am having the same problem as AC adapter has gone out. I am interested in having one built as you mentioned. Can you please let me know what I need to do for this? I still have my old one.
I too have the same issue and am searching (without much luck) to find an AC adaptor for the TV...the fam quit working on my adaptor and the blue light has gone out...No power no TV...Protron says call back in three months and they may have some answer as to when we can order the replacement part. THis is ludicrous and insane that they have sold a TV and you cannot even get parts for them. I will never buy one of their products again..
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I read on another website that Protron will never provide replacement parts for the remote or AC adaptor. I have had my 32" LCD for just over two years and today it decided to die. Up until today, it has been a great TV, but I won't buy a "no name" tv again.
Hello, I have a Protron 32 in. TV also. After about a month I saw a few lines verticle on the screen. I called Protron and they were very nice and said thet would send me instructions and a pick up notice for FedX. I received it in about a week. I packaged the tv up and sent it to them. I started calling after about a month and they stated they were waiting for the part to come in to fix it. This went on for about 4 months with me call in every week. Eack time thay would tell me it was going to be ship to me with in 2 weeks. After 4 months I called and was very vocal and stated that if I did not have my tv in 7 days and this was on Wednesday I was going to get on my PC and anybody that did any kind of search on tv's, Protron, Spectrum would know about my problems and how sorry the company was and hung up. The folling Monday I recieved a new tv and it was the newer mdl.I also told them I did not want a repaired tv that i had paid for a new one and would not settle for a repaired one. I have not had and trouble with this tv and it is about a year old. I hope you may be able to do the same thing.