SanDisk Sansa e250 MP3 Player Logo
john rotenberger Posted on Apr 21, 2007

My screen froze when i started a video. how do i unfreeze it?

  • 3 more comments 
  • john rotenberger Apr 24, 2007

    Ok,i got mine to unfreeze about 5 minutes after i posted it. All i did was press the power button very hard for about 1 minute and all the sudden it just restarted. Reply back if it works!! =)

  • john rotenberger Apr 24, 2007

    you can also e-mail me at [email protected] =) =) =)

  • john rotenberger May 03, 2007

    happy to hear it worked for someone other than me. its only ever froze on me once so next time it does i will just do the same thing i did last time and hold the power button for like 30 sec. well glad it worked for you

  • john rotenberger May 07, 2007

    WOW. i didnt know it would help so many people!! well im really glad i could help you all.

  • john rotenberger May 08, 2007

    Well I'm glad i could help i didn't know this was so helpful!!! i guess its just the way to restart the sansa!! well your welcome

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7 Answers

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Anonymous

Just wanted to say THANK YOU for the suggestion. I've been having issues with my player freezing for the past three months; I wish I'd have known this sooner!

A

Anonymous

My heart skipped a beat when it froze. hey thanx for the soln, simple & great 'coz its working. @:)

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Anonymous

Whom ever said to hold the power button you rock thanks

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Anonymous

OMG! mine just froze and i took your advice and it worked. you guyz are great!

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Anonymous

Press the power button for like 10-15 secs and it will turn off and then you will be able to use it

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Anonymous

I just turned on my sansa to go for a jog and the friggin screen froze up! for the 3rd time! the light was stuck on so i decided to just wait for the battery to die but that didnt work so i took ur advice and pressed the power button. It did turn off and now its workin fine. Just sucks that this shit happens all the time!!

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Anonymous

The same shit happened 2 me yesterday night. this is the second time it happend. the screen is blank but it still has alight. this morning i noticed that that light went off so i turned it on and it worked but it said battery too low so i charged it and its working. so give about a day to see iff it works, and i hope it works for u

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