Cartridge problems I have not used my printer in quite some time. My screen showed out of black ink. So I bought a new one. When I installed it, the color one keeps saying "Wrong color cartridge installed". I never touched the color cartridge. I want to print in black only. I was told I could take out the color cartridge but it now says "Install color cartridge." I have tried cleaning the color cartridge but nothing changes. Any ideas?

Siobhan Shoaf Apr 23, 2007

I went out and spent a fortunew buying new cartridges. Did not work. Had to buy new printer. The printer must have sat too long.
Anonymous Aug 09, 2008

My problem is identical. I don't want to spend money on a new one if it's not going to work :-/

2 Answers

Anonymous

Dont buy HP in future, endless problems with the K60, colour ink replace.....new cartidgies.....failed test page..... on and on, throughly sick and tired. Frankly im not HP!

Posted on Jul 05, 2007

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944 Answers

Ref: our live chat - Definitely worth replacing the colour one with a new one - some other people had identical problem and that cured it - they really don't survive not being used very well. :)

Posted on Apr 21, 2007

Anonymous Apr 24, 2007

Sorry to hear that

:( Sorry to hear that :(

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