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Door locked and screen is dead after Auto Clean

I turned on my auto clean function but didn't adjust the time. The oven door locked and turned on to a high heat. About 3 hours later, I noticed that the screen was blank but didn't think much of it and thought that was an indicator not to use the oven. However the next day, the screen was still dead, the buttons would not work and the oven door was locked. I turned the breaker off thinking the oven might have shorted and turned it back on several hours later. The oven was still not working. Is there anything else I can do? How do I look for a trustworthy service firm who's not going to rip me off?

Posted by Jen Kim on

  • Jen Kim Apr 20, 2007

    Thanks for the info Catriver. Next question, the oven is built in. How do I slide it out to get to the wiring?

  • scottmyers Jul 13, 2008

    I have a Whirlpool Gold built-in double oven, model # GBD 307. I auto cleaned the oven for the first time, now the control panel is dead and I cannot open the oven. I also cannot operate the lower oven... Any thoughts?

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Anonymous

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  • Master
  • 878 Answers

Gracias, sounds like your thermal cut out opened in the back. Part number 4451442. It's a small thermal fuse that can open during cleaning killing power to the oven. It's located in the back of the oven. Two wires going to it, orange and red according to the diagram. Cost is around 39.00. You can ohm it out, should show continuity. You can do the job yourself. Look the part up on the net so you know what you are going after. Or just let the repair service you think you know what is wrong and have them give you an estimate..Catriver..post back.

Posted on Apr 20, 2007

  • Anonymous Apr 20, 2007

    Gracias, your going to have to get yourself a friend to help you. Remove the cabinet trim from the oven. Usually they secure it to the cabinet by screws on the inside of the oven door frame. Once you remove those screws the oven should slide out. Set it on a couple of milk crates if you can. The rear cover panel will have to come off and then you will see the thermal cut out. It's not the easiest job on a built in. Just take your time...Catriver..post back.

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