Question about Sony Cyber-shot DSC-W100 Digital Camera
It does sound like you may be right - the ccd (the bit that the light falls on to make a digital signal) can often get damaged if too much light gets to it, such as being in direct sunlight with the lens open. also if there was a problem with the battery, occasionally ccd's can suffer from low voltages althought this is less common. The way you describe what you did though sounds like this is not the problem - first thing to try is to give the camera a new battery (not covered by the warranty anyway) and see if th problem is solved by that - also make sure that the charger is not the problem -take it to any electrical guy and he can tell you if it is behaving as it should. If you need it you can get the user manual for the camera here; http://esupport.sony.com/perl/model-documents.pl?mdl=DSCW100 check page 8 - the black dot may be only an issue on the viewing screen of the camera itself - try uploading the photos to a pc and see if you get the same just to check this. You have probably done a reset on the camera already even if you dont know it - worth a try though: "Turn off the camera. Ensure the camera is not connected to an AC power adapter. Remove the battery from the camera for 15 seconds. Reinsert the battery. Turn on the camera." The 15 seconds is important. If you get no luck with any of that then go to this link for sony support in thailand; http://www.sony.co.th/support/servicecenter.aspx if it comes up in thai, click "EN" at the top right for the english version If you are really lucky, they may be able to use your warranty despite being from another country - give them a try. Hope this helps :)
Posted on Apr 20, 2007
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