Question about Tomtom ONE GPS Receiver

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Tom Tom One Doesn't Turn on

I have used it only once since I bought it new and it was working fine. But now it wouldn't turn on. I have tried to connect it to the mains charger,car charger and even my pc but its green light comes up and it doesn't turn on. The charger is of UK specification and I live in England. Can some one tell me what's the problem with it? and how to fix it?

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  • Anonymous Nov 15, 2007

    I've got the same problem with tomtom1 ver1. Tried the reset but still wont work!! :-(

  • Anonymous Nov 24, 2007

    Receiver turns on then indicates it is shutting down.( as per icon showing receiver being placed in an attache.) I thought the battery was low, I charged it for two hours-same result. I then tried to touch the screen before it bagan to cancel out. It did not respond to this, it shut off again. The GPS is less than one day old. I'm convinced I'm doing something wrong because before this, the machine worked much better than I had expected. Please give me some advice. My wife thinks I should return it. I like my purchase, it is just what I need for my travels. Thank you

  • Anonymous Nov 28, 2007

    remove the sd card press the reset button with a pin and hold in for 20 seconds then turn on the unit and replace the sd card .worked for me goo d luck

  • Anonymous Mar 21, 2008

    Unit will not turn on, tried reset button but still no joy

  • AlfieDarling Apr 01, 2008

    My tomtom turns on but keeps flashing up that no sd card is present!! Help! Tried to reset, but still nothing.

  • Anonymous Jun 01, 2008

    my tom tom one will not turn on. I have tried charging it and the reset button.

  • Anonymous Jun 02, 2008

    I returned my unit for service by your instructions., using the the RMA assigned. The unit was returned, worked for ten minutes and again shut down, and I cannot get any phone connection and the web site provides no help.

    My TOMTOM ONE is totally useless and your web site recording telling me to stay on the line for the next available assistant is a joke.

  • Anonymous Jun 03, 2008

    My Tom Tom green light comes on but it won't come on. I tried to restart but nothing happens

  • dan4k20 Oct 26, 2008

    screen wont turn on but green light comes on

  • profound3 Oct 29, 2008

    It was working fine and one day, it wouldn't come on. I've tried to charge it up and still nothing. I will try the reset button, as suggested, and hope it works!

  • bacloet Dec 03, 2008

    will not turn on - only the green light. this unit is only one year old but tomtom won't warrenty it - very sad

    tomtom says i need to reload the software but 1st i need to get it to turn on?

  • Anonymous Dec 29, 2008

    TomTom1 plugged into computer to update, lost all function after that. log onto tomtom home got to download files and it will not download files.

  • Hampers Mar 10, 2009

    I have exactly the same issue, ive charged it for longer than needed to reset but still the light is on but no ones home. can anyone help?

  • stuartleslie May 20, 2009

    tom tom one will not turn on or connect to the pc.Tried reset button and chargibg it fully,and doing the above with the memory card removed ?Can any one help???



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In that case you will have to take off 4 screws on back the navigation system
easily take the back piece apart and unplug the battery wait couple a seconds then plug it back
it should work

Posted on Oct 31, 2008

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Tom tom 1 won.t turn on . removed mem card discod batt pressed reset nothing ?

Posted on Jul 11, 2011


ONe , the button, wipes out all your info. The other, the pinhole, does not. At least that's what tt told me.

Posted on Sep 11, 2008

Push the reset button and then try to turn it on.

Posted on Nov 23, 2007

The same happened to me. I pushed the reset button and now it's working!

Posted on Apr 25, 2007

Did you try to reset it by pushing a pin into the reset hole? I had a similar problem with my GO 300, and the reset solved it.

Posted on Apr 24, 2007

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I had a few problems with tomtom 1
No map, asked for base turn off, ask for destination says no acess file.
I went to tomtom1 in computer, reformat Tomtom and load the program again. Is working fine

Posted on Mar 26, 2008

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I have a problem with mine it turns on but stays stuck in the start-up image =/ its a Tomtom ONE 3rd edition all i can do is reset and when i turn it on again it get stuck again...

Posted on Mar 28, 2008

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Hi there,
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Posted on Jan 02, 2017


  • 47 Answers

SOURCE: Tom Tom One Doesn't Turn on

you should learn some elecricity and change some parts that broken, or buy new one, because it is out of waranty, or you can apply the problem to the ebay seller, start to think!!!

Posted on Mar 01, 2009

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