Question about Kenmore 60721 Refrigerator

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Problem with cooling and fan on frige

Our refrigerator is no longer cooling properly. It still cools,but it does not get cool enough. The fan in the freezer does not seem to be coming on. We defrosted it and cleaned the coils on the bottom, but it still has this problem. The ice maker is not working. The water in it gets frozen, but it will not make ice.

Posted by Todd Heiler on

  • 2 more comments 
  • Anonymous Dec 23, 2007

    I have cleaned the bottom coils and defrosted the top. and the fan will not come on but the in side stays at 50.

  • Anonymous Apr 03, 2008

    Refrigerator is not cooling


  • Anonymous Jul 29, 2008

    My fridge is doing the same. It is not keeping cold at all, all of my food is going off. My freezer on the other hand is working fine but the fridge is not.

  • Anonymous Mar 30, 2014

    The bottom of the refrigerator and freezer stays cool but the fan will not kick on to distribute the cool air.



2 Answers


My boyfriend is in the process of fixing my fridge.  There was ALOT of ice on the back of the inside of freezer and it made it to where the fan wouldnt work.  He is replacing the fan which is super easy  email me at [email protected] if you need any more help

Posted on Oct 19, 2007



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The common miss conception is that your fridge isnt cooling when it is cooling sooo well it is frosted up your evaporator that eventually acts like an insulator and will not absorb any more heat out of the fridge, thats why the beer is warm and the milk sour.. how the manufacturors satop this from happening is defrost mode as im sure you know about but is one of the components fail in that system your evaporator will not "self clean" and eventually warm the fridge.. if you cant fix the problem or are waiting for parts unplug the fridge over night with the door open and you should fix the problem temperarily. heater, timer, and the dtt (defrost thermostat) are the most likely causes. that is if it is an older style fridge that doesnt have an electronic board built into it.. happy cooling sincerely VeeDubb anymore questions if that doesnt help [email protected]

Posted on Apr 23, 2008


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