This problem started when I tried to use VCR mode to play back some footage. I saw a yellow flashing icon which looked like an "eject" symbol (upward triangle above a horizontal line), so I opened the tape deck and removed the tape. Then I tried to put it back in. Now, the cassette holder will not retract into the camera when a tape is inserted. I can close the metal frame fine, but it won't move back into the camera body like it's supposed to. The whole assembly works fine if I try the same thing with no tape. It opens, closes, moves in and out just fine. When I close the metal frame with a tape inserted and it doesn't retract, I have to "fake" closing the main body of the camera and then the metal frame opens up again. It's a problem with the camera, not the tape. I've tried the same thing with other tapes and had the same problems. I've tried leaving it alone for a few hours and it hasn't changed. It had plenty of charge when the problem began.
This sort of helped,,... slam it against the wall... pick up the pieces, throw em' in the trash, buy a new camera!
Posted on Feb 07, 2008
Try this quick fix. check and see if the video head is bound. I have seen alot of these stick. put your figure on the top edge of the head only and see if is free spinning on not. sometimes you can more it one way or the other and free it up. this problem could also just require a tape path cleaning. anything sticky on the tape path or head will cause this.
Posted on Sep 18, 2007
This is usually caused by an oxidized, misaligned or defective Audio/Video drum. You can try running a cleaning tape through the camera. If this does not solve the problem the camera will need to be serviced by a qualified service technician.
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Same problem, with C31:40 error message. Tried the fix regarding the video head without success.
i can not close the tap door
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