Question about Toshiba TDP-MT500 Multimedia Projector

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Magenta tint to the projected image

Hi, Our Toshiba projector has suddenly developed a magenta tint to all images. However, the startup image looks okay. Could it be the bulb? (its high in the auditorium and is not easy to replace or I would have tried it already)

Posted by Rod Waterman on

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The Lens assembly requires service. The dust is inside the panels.remove the dust and that will work fine

Posted on Jun 04, 2007

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It could be a broken connection in the computer lead for the red signal, or a fault on the projector that the red panel doesn't work any more.

To diagnose, bring up the projector's on screen display. If there's white in the menus then the problem is the cable. Replace it with a new one. If the menus are affected too then it's a projector problem. This requires the attention of a service engionner.
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A tinted image (whether green or another color) is almost always a symptom of a bad or damaged cable - or a loos cable connection. In your case, you'll likely need a new M1 to VGA cable (Part# SP-DVI-A-R).

Assuming that you've made sure that the cable connections are solid at both ends, there is a simple test to verify that this is a cable issue and not a costly projector issue. While the image is tinted green, open the menu. If the menu colors appear fine while the rest of the image is still tinted green it's the cable.
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If you are plugging in a monitor cable, it is most likely a cable issue. I would try another cable and make sure the cable is seated firmly into the projector. If that doesn't help, check the port on the projector for bent or missing pins because it seems that not all of the video information is reaching the unit.
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