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Anonymous Posted on Sep 17, 2012

Just replaced both elements to my reliance electric heater..heats fine but after 1 shower i have to reset red button and repeat process daily Whats up? thanks

1 Answer

Gene Haynes

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  • Reliance Master 5,391 Answers
  • Posted on Sep 18, 2012
Gene Haynes
Reliance Master
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Joined: May 07, 2012
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Replace thermostats.
One of the thermostats is sticking causing overheating that trips ECO reset located on upper thermostat. There is no good way to test thermostats since testing means turning the temperature setting which temporarily unsticks bad thermostat so it looks like it works ok, so replace both thermostats.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

  • Anonymous Sep 18, 2012

    Thanks gene will do that.

  • Gene Haynes Apr 04, 2014

    jared is full of bs

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2 Related Answers

A

Anonymous

  • Posted on Nov 18, 2010

SOURCE: I have a Reliance 501 water heater, when I take a

Electric water heater is fully repairable by homeowner.
Following information will tell you how.

1) Background on your heater:
Reliance is AO Smith company.
http://www.aosmith.com/OperatingUnits/Detail.aspx?id=138&ekmensel=c580fa7b_12_0_138_3

Age of water heater is shown in serial number. First character is letter. Second 2 characters are numbers, which are year of manufacture. For example 05 is year 2005.

The 501 manual is not shown on Reliance website:
http://www.reliancewaterheaters.com/prod/elec.html

2) Two things known for sure:
- electricity is OK
- upper element is working because there is some hot water.

3) Three things can cause problem you describe:
- Loose wire located from upper thermostat to lower element and thermostat.
- Upper or lower thermostat is bad
- Lower element is burned out

4) How to troubleshoot and repair
- Turn off power, open covers and look for loose and burned wiring, especially on lower element.
- When finished, put back insulation and covers so thermostat not exposed to cooler temperatures.
- Burned wire on lower element is evidence that lower element is burned out.

- If you do not want to follow testing steps below, next step is to replace both upper and lower thermostat for about 25$ and see if problem persists.
- If problem persists, replace lower element.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html

5) Test lower element, before replacing anything
http://waterheatertimer.org/How-to-test-water-heater-element.html

6) Troubleshoot electric water heater
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

7) How to replace lower element and clean sediment out of tank:
http://waterheatertimer.org/How-to-clean-sediment-out-of-electric-water-heater.html

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A

Anonymous

  • Posted on Jan 13, 2011

SOURCE: I have a Reliance 501 electric water heater.

ECO reset button trips when thermostat senses high heat event over 150 degrees F, or when upper or lower thermostat is defective. There are other causes: if tank access covers and insulation are missing, and when element is shorted to ground in center of element so that element continues heating through one leg of 240V circuit after thermostat turns off.

Ordinary tank-type electric water heater is fully repairable by homeowner using generic parts from hardware store or home center.

1) Replace upper and lower thermostat for about $28, and if problem persists, then do troubleshoot shown in step 2 below.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html

2) Take 30 minutes and troubleshoot before replacing any parts.
Troubleshoot requires cheap multimeter from home center.
Install battery in multimeter.
When testing voltage, rotate multimeter dial to 240 or 250 or 277 VAC.
When testing continuity or elements, rotate multimeter dial to ohms (upside down horseshoe symbol is ohms)
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

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Related Questions:

0helpful
1answer

Heater isnt heating up. It's about 10 years old.

1) Check the circuit breaker.
2) Open cover and see the thermostat and element.
3) Press ECO red reset button to see if it is tripped out. And test top two screws on element to make sure voltage is arriving at thermostat.
See photos:
http://waterheatertimer.org/images/Jly-022-thermostat2-175.jpg
http://waterheatertimer.org/images/Jly-022-thermostat3-175.jpg
4) If water heater is still not working, Next step would be to replace thermostat. Thermostats are generic, and they work for either 120Volt or 240Volt. Buy thermostat at hardware store.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html
5) Next step would be to replace element, and clean out tank if necessary.
http://waterheatertimer.org/How-to-replace-water-heater-element.html
2helpful
1answer

HOW LONG DOES IT TAKE AFTER INSTULATION TO HEAT WATER

Electric water heater typically makes 21 gallons hot water per hour.
Gas heater makes 41 gallons per hour.
If you use a timer on electric heater, it will make enough hot water for shower in about 15 minutes summertimer and 30 minutes wintertime. So incoming water temperature is a factor.

If your water heater is not full of water before turning on electricity, then elements will burn out.
Also the ECO might be tripped out: open top cover and push in red reset button.
How to troubleshoot electric water heater:
http://waterheatertimer.org/How-to-troubleshoot-electric-water-heater.html
1helpful
1answer

Reliance 606 electric 40 gallon hot water heater will get extremely hot and then shut off. I have to push the reset button after showers. I have turned the heat down but it still gets to hot. Thermostat...

ECO reset button trips for several reasons.

1) Easiest thing without testing, is replace both thermostats.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html

2) If problem persists, then test elements.
http://waterheatertimer.org/How-to-test-water-heater-element.html

3) If problem continues, do full troubleshoot
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

Add a comment for more free help.
Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
0helpful
1answer

No heat the water.

Suddenly no hot water: Red reset button tripped, circuit breaker tripped, bad upper element, bad thermostat, loose wire, TP valve is running hot water out of tank, leaking faucet is running hot water out of tank.

1) Check for leaks.
2) Check circuit breaker.
3) Open top cover on water heater and push in red reset button.
If reset is popped out and will not reset, replace thermostat:
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html
4) Test upper element:
http://waterheatertimer.org/How-to-test-water-heater-element.html
5) Loose wire
Do full troubleshoot:
http://waterheatertimer.org/How-to-troubleshoot-electric-water-heater.html

Add a comment for more free help.
Also take advantage of fixya phone service.
For a price, expert speaks with you over phone while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
0helpful
1answer

I have a Reliance 501 electric water heater. There are two panels. In the top panel is a red "reset" button. On two occasions this button has popped and turned off the unit. I have pushed the...

ECO reset button trips when thermostat senses high heat event over 150 degrees F, or when upper or lower thermostat is defective. There are other causes: if tank access covers and insulation are missing, and when element is shorted to ground in center of element so that element continues heating through one leg of 240V circuit after thermostat turns off.

Ordinary tank-type electric water heater is fully repairable by homeowner using generic parts from hardware store or home center.

1) Replace upper and lower thermostat for about $28, and if problem persists, then do troubleshoot shown in step 2 below.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html

2) Take 30 minutes and troubleshoot before replacing any parts.
Troubleshoot requires cheap multimeter from home center.
Install battery in multimeter.
When testing voltage, rotate multimeter dial to 240 or 250 or 277 VAC.
When testing continuity or elements, rotate multimeter dial to ohms (upside down horseshoe symbol is ohms)
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html
0helpful
1answer

Themostat is bad

If water heater thermostat is bad, buy a generic thermostat at hardware store and install it according to instructions shown on link below:
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html
I usually replace both upper and lower thermostats for about $28.
Lowes sells thermostats and elements.
If your water heater is a single-element/ single-thermostat, you can buy any thermostat with red reset button.
Technically a single-element thermostat has 1 less screw, but either thermostat will work.
If your water heater is 120V or 240V, the same thermostat will work of either voltage.
This is true because the thermostat is a simple bi-metal heat-reading device that does not operate on electric current.

That being said, you might want to test parts before replacing anything, in case problem is element.
To do comprehensive electric water heater troubleshoot:
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

Image below shows generic thermostat with reset button. Each of these will work for single-element or dual-element tanks with either 120V or 240V. Wires connect just as they did on old thermostat. Tighten wires very tight. Press in reset button to make sure ECO is set. Put insulation and cover back over thermostat when finished.
geno_3245_194.jpg
3helpful
1answer

The reset button has popped more then once.

You have electric water heater.
Electric water heaters are fully repairable by homeowner.

Reliance is AO Smith company
http://www.aosmith.com/OperatingUnits/Detail.aspx?id=138&ekmensel=c580fa7b_12_0_138_3
http://www.reliancewaterheaters.com/prod/elec.html

Age of Reliance water heater is shown on serial number located on side of tank:
first digit is letter. Next two digits are numbers: for example C06 means 2006.
Serial number also shows model number & wattage of elements in case you need new element from hardware store.

ECO reset button trips when upper thermostat senses temperatures higher than 150 to 180 degrees.
When ECO energy cut off trips, it turns off power at the reset button, so the tank does not continue overheating.
Tripping reset button says tank is receiving electricity, so we can eliminate that suspect.

There are 4 reasons why ECO will trip.
1) Bad upper or lower thermostat: solution replace both thermostats for about 25$. Steps shown in link below.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html
2) Loose wire or shorted wire at or near upper thermostat: Open covers on water heater and inspect parts for signs of high heat and burning.
3) Bad element shorted to ground in center of element: Solution test elements and replace defective element.
http://waterheatertimer.org/How-to-test-water-heater-element.html
http://waterheatertimer.org/How-to-replace-water-heater-element.html
4) Factory-installed insulation and cover has been removed from tank: thermostat exposed to cooler temperatures, and misreads tank temperature, and then elements keep heating water.

If you want to test all the parts before replacing anything:
http://waterheatertimer.org/How-to-troubleshoot-electric-water-heater.html


Thermostats are generic, and each functions same way and each can replace the other.
Same is true for both upper and lower thermostats
geno_3245_184.jpg
1helpful
1answer

Circuit breaker in water heater will not reset.

If I understand correctly the red reset button or ECO located on upper thermostat will not reset.
Add a comment if problem is different.

Electric water heaters are fully repairable by homeowner.
If circuit breaker to water heater will not reset, then you need full troubleshoot using inexpensive multi-meter from Home Depot::
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

If reset button will not reset, then two things can cause this problem.
1) Ground short between upper thermostat and upper element, including shorted upper element.
a) Look at wires to see visible signs of high heat and burning.
b) Test upper element for short.
http://waterheatertimer.org/How-to-test-water-heater-element.html

2) Upper thermostat is bad. Test upper thermostat, or just replace thermostat using generic upper thermostat from hardware store.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html

3) If problems persist:
Troubleshoot electric water heater using inexpensive multi-meter from Home Depot:
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html


Upper thermostats are generic unless you have "energy-smart" water heater that has control box and reset button located on top of tank.
geno_3245_119.jpg
1helpful
1answer

Red reset button keeps kicking out, i reset button and works fine for a day or two then kicks out again

The reset button kicks out because the thermostat detects overheating.
Anything over 150 degrees, the reset kicks out.

This is caused by 4 things.
1) Bad upper or lower thermostat. Thermostat sticking in 'on' position and elements overheating water.
2) Factory-installed insulation and cover are removed
3) Bad element shorted to ground at center of element, and element continues heating with 120V through the ground wire.
4) Loose wire near upper thermostat, that is shorting and causing heat.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

Solution:
Check for missing insulation.
Check for loose and burned wires.
Replace both upper and lower thermostat.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html

If problems continue, test water heater elements and replace bad element.
http://waterheatertimer.org/How-to-test-water-heater-element.html

If you need more help, add a comment and I will respond.
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