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Bob Redweik Posted on Apr 19, 2007

Canon GL2 shuts down automatically while in record mode

My GL2 shuts off automatically while recording then instantly back on again into pause mode. Does it approx 20 times in a 1 hour shoot. Shuts down then instantly back on and into pause mode. It does NOT do it while on a tripod or while being set on a tabletop. The camera MUST be handheld and used usually happens while the camera is tilted in one direction or the other. Batteries are fine, Canon batteries in superb shape. Only 40 hours on this camera. Canon has had it twice and the techs "Claim" they cannot find anything wrong. I think it's a manufacturing defect known about by Canon in a certain batch of GL2 cameras and they don't want to fess up about it. They'd have to replace quite a few GL2's at 2500 apiece so they play dumb about it and just send your camera back to you claiming it's working perfectly. As soon as you get it back and turn it on within 15 seconds you can get it to shut down and come back on and into pause mode. You know that no-one even looked at it. They already know its messed up and it's a problem they do not know how to fix. I've seen lots of other guys with this exact same complaint on the message boards so far but no explanation or fix for the problem. I'll never buy another CANON product again. Ever. Very very poor service by Canon.

  • xuanluu Sep 10, 2008

    I have the same problem. The camera used to shut off just on stand by mode and then immediately turn back on but now shuts down automatically while I'm on record mode.

    This is obviously not the "power saving auto shut off" feature that turns the camera off automatically to avoid wearing down the heads. That feature is turned off.

    It is also not a battery problem because I have two batteries and it does the same thing on both batteries.

    It seems to shut down automatically when I'm moving the camera around versus holding it fairly still. I film skateboarding and when I roll along side using a fisheye, it seems like fast movements or minor shaking may possibly trigger the shut downs. When I film long lens without a fisheye, (only slight panning and very slight tilting) it does not happen as often.

    Does anyone out there have any idea how to fix this auto shut off problem?

    Apparently Canon is horrible with repairs so I don't know if they can even fix it. My GL2 also has the infamous "tape eject" problem but it rarely happens with my camera. My friend sent his GL2 to Canon to repair the "tape eject" problem and when he got it back, it was the exact same thing. They just performed routine "maintenance" and didn't fix the tape eject problem at all.




  • Anonymous Dec 19, 2008

    mine does it too; shuts off during recording; mot of the time when it has happened it has been around other digital camers and or cell phones. i think it is a frequency thing...because usually i notice it is trying to access my memory card; even w/ the memory card out it still sometimes does it;

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With my GL2 when this started happening, it was shutting down in record or when paused. It was definitely a bad battery connection. I used a small knife blade and pried up the contacts a little on my battery and it stopped the shutting down and powering back up on mine!

Hope this helps others with this problem!

A

Anonymous

Turn off the power saver mode. I did it and it works!

  • Praizsing Jul 03, 2011

    To turn off the Auto Power Saver: With the switch in "Camera" position, go to the "Menu", then go CAM.MENU, go down and select "VCR SET UP". Arrow down and select "PWR SAVE" then select "VCR STOP". This will stop the camera from shutting down after 5 minutes while you're waiting to record.

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Thanks for using FIXYA
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