I am trying to download firmware onto my microphoto I have done everything tech support told me. On how to reboot and erase the memory then to download the firmware off of the creative labs site. But when it gets to rebuilding library it freezes. The mp3 player just sits there with that message on it. Is this something that can be fixed or is this a fatal problem? It started having problems after it was removed from the docking station without being shut off first. thank you for your time, Dawn
Go into recovery mode and do a clean up if that doesnt work you will have to do a format.
also make sure you have the current firmware version.
good luck
please mark the post with a fixya
Posted on Feb 25, 2008
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