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Question about Creative Labs Zen MicroPhoto MP3 Player

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Freezes at rebuilding library

I am trying to download firmware onto my microphoto I have done everything tech support told me. On how to reboot and erase the memory then to download the firmware off of the creative labs site. But when it gets to rebuilding library it freezes. The mp3 player just sits there with that message on it. Is this something that can be fixed or is this a fatal problem? It started having problems after it was removed from the docking station without being shut off first. thank you for your time, Dawn

Posted by dawn shannon on

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Anonymous

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  • 4,402 Answers

Go into recovery mode and do a clean up if that doesnt work you will have to do a format.
also make sure you have the current firmware version.
good luck
please mark the post with a fixya

Posted on Feb 25, 2008

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I just found this on another website and it seems to be working so give it a shot


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Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened
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