Casio Exilim EX-S500 Digital Camera Logo

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vipin sharma Posted on Apr 18, 2007
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Casio exilim camera dropped and now doesnot work

Hi,my camera dropped while on holiday.now shutter would not open even though a small green light flash but noting else work any suggestion thanks

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Misty Hoffman

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  • Expert 374 Answers
  • Posted on Jul 08, 2007
Misty Hoffman
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You are going to have to send it in to the repairs dept. Their phone number is listed on their internet site under support and then "contact us"

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What you describe is the symptom of a stuck shutter. The shutter is inside the lens and must close in order for the image sensor to properly record the image. Yours is stuck open, and that is why you see the lines across your images. When a stuck shutter results from an impact it usually requires full disassembly and manual re-setting of the delicate shutter blades. This problem would require professional repair. Unfortunately damage from an impact is not covered by your factory warranty. You can find good repair services on the internet who can service your camera. David Millier Advance Camera Repair
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