I have a GE side by side refrigerator. The freezer started getting warm and subsequently the refrig did also.
I took apart the inside of the freezer and found the coils covered in ice. I defrosted these and have not had a problems since. While trying to research the problem on line I read it could be either the defrost timer or the thermostat -heater.
I read that if I replace the thermostat I should replace the heater first.
Can you tell me how to trouble shoot the timer? Also, I am guessing it in on the back panel?
The cost of a thermostat and heater are expensive and I don't want to but these if they are not needed.
Any help is appreciated.
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More likely a defrost heater. Look inside the freezer at the back wall. Any frost there? If so, turn off refrig., unload freezer, take back panel off inside freezer, and use a hair dryer to melt off the frost. Replace the defrost heater located at the bottom of the frosted coils. (New heater may appear different than original, but instructions are included) If you don't have the defrost heater on hand, just manually defrosting the coils and re-starting the refrig will get is cooling again for at least a week before problem will re-occur. (this give you enough time to get the replacement part)
Pull refrig out from the wall and unplug . Remove the 8" x 10 " panel covering the main control board . On this board , unplug the blue plug with 3 larger wires going to it . The sequence looks like this : wire1,wire2,space,wire3 . Use a piece of wire , with both ends stripped about 1/4 " , and insert an end into wire2 and wire3 . Plug refrig back in . Look inside the freezer at the back bottom , and see if you see a red glow . It may take about 30 seconds for the glow to appear . If no glow appears , the defrost heater located at the bottom of the coils ( glass tube ) is probably shorted . Pt # WR51X10042 . Also replace the defrost thermostat Pt # WR50X10068 . To access these parts , the inside freezer panel has to be removed . If you do get a red glow , then the main control board is bad Pt # WR55X10656 .
if u have frost build up in the freezer it will affect the temperature and it needs to defrost problems could be defrost timer. thermostat. terminator. heater s. unit problems (unlikely) if even frost coating.
Possible the defrost thermostat is bad and need to be replaced. Not allowing the evaporator coil ice buildup to melt , which acts like an insulation and restricts the air flow in the freezer compartment.