My watch was working fine until last week when all of a sudden it increased in time and now it seems to go faster without it beinf visible and seems to increase in time by about 30 mins every few hours
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I wonder if someone (I usually blame my kids for that sort of thing) has dropped it and managed to get adjacent turns in the balance spring tangled.
Finding out means opening the watch up, examining, and if necessary fiddling with the most delicate part of the movement - there's plenty of potential to do further harm.
(The balance spring is hair spring that sits beside the little wheel that you'll see rocking back and forth to make the watch tick. It should be a neat, open, flat spiral).
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Hold the bottom right button (lap/reset) until it beeps and comes up with "SET". The bottom left button (mode) will alternate between what you are increasing (Hour, minute, month, day, ect) and the top right (start/stop) will increase it by one (hold to make it go faster). When done, just hit the bottom right button again.
You wouldnt think a whole lot could go wrong with a Suunto battery change. If they had trouble getting the coin access back off and unscrewed the case then the button contacts might be out of line causing your problem. You might also check to be sure that they put the right battery in and that there are no pry marks as sometimes there are problems getting the battery out. If any excessive pressure was placed on the circuit board and it cracked it will need to be replaced.
I have the exact same problem. The watch was working fine up until I had the battery replaced. I went to another watch repair shop (couldn't go to the same one as I had moved to another town) and the chap there explained that with Diesel watches, when the batteries are replaced a small button inside the mechanism must be pressed to reset the settings, if this isn't done then the annoying problem, inflicting our watches, will occur.
My watch worked fine after, for a few days, then it began to reset again; casting doubt on the watch repair man's explanation. I'll go back to see the chap when I have the time, prob next week and keep you chaps posted on anything new.
Solution #2 by Guest, posted on May 13, 2008 solved my problem. OUTSTANDING solution #2!
1. Hold in the MODE button until the alarm time appears. 2. VERY IMPORTANT - release and TAP the MODE button AGAIN, and the time should appear with the seconds flashing. 3. Use StART/Stop to choose among seconds, hours, and minutes, and 4. Use ADJUST to increase the selected number 5. Press MODE to put the thing back in regular operational mode.
After several attempts with other directions over the last four months, these 5 steps WORKED.
Looking at this watch I believe the lower right button changes the watch between chrono & time. Push that button until the hand in the bottom dial is on time. Then see if the bottom right button pulls out. If it does then this will put the watch in time setting mode. Now push the top right button. This should move the hands around so you can set the time. I hope this works I'm trying to go by what the watch looks like.
I suggest writing to Tissot in both your home country and in the head office in Switzerland. Use both email and paper letters. If you can provide documentation of the attempted fixes that will really help your case. Since you had a history of problems you have every right to ask them to stand behind their product. Perhaps there is a new warranty on the replacement movement, for example. You have nothing to lose except a bit of time, paper and postage. You could even ask your dealer to back you up with this -- he or she will still get paid for the work if Tissot agrees to extend the warranty.