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Make sure the light on the drive is coming on when you insert a disk. I am assuming that drive tray opens and closes when you press the button and that you are not opening the tray manually or forcing it open. Try to spray some compressed air into the drive with the tray open incase anything is interferring with the laser. Has anyone been inside the computer lately that may have disconnected a cable from the back of the drive? Not to be funny, but make sure you are inserting the disk right side up. You may just have to buy a new drive.
Hi, On the front of most CD or DVD drives there is a small pin hole that you can use to open the drive if it gets stuck. Grab yourself a strong paper clip, straighten one end, insert the straight bit into the hole and push firmly once you feel some resistance. This will partly open the drive tray to either allow you to remove a cd or insert a new cd or dvd. Question, Is there a light lit on the front of the drive when you are: a. trying to eject (instead of using the front button on the drive try using the "Right Click and then Eject" option when selecting the dvd drive in My Computer), If not the drive may be stuffed (broken) or perhaps the 4 pin power connection lead at the rear of the dvd drive has fallen out. b. is the drive tray sticky when opening or closing? (get a new drive...very easy and very cheap to buy and replace) Good luck, Steve (Melbourne,Australia)
Look at the drive there should be a tiny pin hole near the eject button, insert a needle (safety pin, sewing, etc.) into the pin hole and push this opens the drive. You can also try opening my computer and right clicking the DVD drive and select eject. After you do this close the drive and try the button again it may just be stuck if it still won't eject you can try and pop off the front of the drive (very simple it locks back on easily) and find the place where the button connects to the drive to eject and push it, If it still won't open it is your hardware.
Use my computer and select the drive (eg drive E:). From pull down menu "File" select "eject". While the disk door attempts to open (hear slight movement of tray) massage the door with your fingers. This is done by smoothing out the across front door panel with your finger tips and pushing in and releasing pressure from door. Door should slide open partially and close again. Repeat. The eject button nearside the disc tray doesn't seem to work as well as selecting "File" and "Eject" from the menu. Something to do with the door cycle is less with the direct eject button.
I have the dv9000z. If I do NOT push the DVD drive tray all the way in until it CLICKS shut, then it OPENS again after 1-2 seconds. This is normal. I have found that most times when I close the DVD tray drive, I am not pushing it in far enough, because the top of the DVD tray is rubbing against the laptop's case. If I just press down VERY SLIGHTLY and push the DVD tray in, the tray will fully close and CLICK shut. This works for me. Good luck.