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Michael Holland Posted on Apr 18, 2007

Bot up problems

I have the problem that when I turn the unit on it boots to the user screen then re-boots from 4 to 10 times then the unit will finaly let me select a user. I have no problem having it serviced but I'm afraid that it needs a hard drive. if I need a hd what do I need and where do I get the software to install on the hd.

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  • Contributor 86 Answers
  • Posted on May 03, 2007
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Joined: Aug 19, 2006
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Definitely a software problem. Try resetting User Data. Once your able to select a user, don't. press the - key (zoom out) and the repeat button (on top), select reset user data, your information and points of interest will be cleared upon doing this fyi. If this does not fixya, then more then likely yes it is your hard drive. If you have the software DVD/CD, then try re-installing the current version of software. If you don't, then sending it to the Magellan repair shop in Fort Worth, TX will be your next move. I'm not aware of any place you can purchase just the hard drive and the program/devices used to program the hard drives is proprietary.

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