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Question about Kenmore 88732 Top Load Stacked Washer / Dryer

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Agitated with my agitator and spin cycle

I have a Kenmore Laundry Center Stackable washer/dryer unit model#417.99872990. I just replaced the motor for the wash unit. The water fills and drains but when it should agitate or spin the motor just hums and puts out the egg smell. I tested and the pump is getting power, the motor is getting power, there is continuity and power going thru the capacitor, when i spin the transmission pulley it turns, the lid switch is operational, and the belt is plenty tight. I am very handy but out of ideas. Help please!!!!!

Posted by adam northcraft on

  • 2 more comments 
  • Anonymous Mar 13, 2014

    wtw5700sw agitate won't spin or drain but motor hums

  • Anonymous Mar 16, 2014

    motor will not come on to spin or agitate

  • Anonymous Mar 18, 2014

    washer spins but wont agitate

  • Anonymous Mar 18, 2014

    washer spins but wont agitate motor justhums



1 Answer

Jeff Rockwell

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Your problem could be with your transmission, which is located directly above the drive belt pulley under the wash tub. If they go bad, your motor will still function normally, but the wash tub will not spin or agitate. Now, another possible problem could be a nail or screw stuck in one of the wash basket holes pressing against the outer tub. I have personally seen this a couple of times. A dry wall screw or nail will stop the wash tub from spinning and cause the drive belt to smoke as the motor pulley turns, but the belt stays stationary. That could be the source of your smell. If you're a do-it-yourselfer or do a lot of carpentry work, you may have washed some clothes with a nail or screw in them. Inspect all the holes in the wash basket throughly. A nail or screw can easily be missed if your not looking for it. I hope this may help you.

Posted on May 04, 2007


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Thanks for using Fixya.

Stackable w/d will not drain or spin

You will need to replace the switch I am afraid. If I had your Model # I could get you the part # . If you would like to order a swtich, I can give you my web site address

I would appreciate if you would rate my prfomance here because I am new to this site. Any feed back on how I am doing would be helpful.

Kenmore stackable washer and dryer

check the belt, pulley, & idler pulley assy.

Kenmore stacked W/D will not agitate during wash cycle

hi thanks for the question i dont know the model of your washer but i think yours is a direct drive no belt you have a motor drive coupling which is located between the motor and transmission replace that part thanks the appliance doctor
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