I am using an outside antenna but for some reason this set wont pick up or cant tune in channels 40, 31 58, and 03.
I have only had the set a few days could it be that it was programmed by a remote and these channels were not stored in it memory? If this is so, what can I do to fix it.
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If you can manually tune to the channels with no problem, then I would go in and add then into memory manually. If not then exchange the set as it might have a bad tuner or an AGC (automatic gain control) issue.
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you could try returning in all of your channels from the main menu the tv can do this automatically but you need to select the procedure 1. click on the home button 2. scroll sideways till you reach settings 3. in settings scroll down or up and click on digital set-up(centre button of your scroll control) 4.then scroll down to, and click on digital auto tuning (centre button of your scroll control) this will activate automatic channel tuning the tv will do the rest and will wipe out old settings and retune in all channels
I have no idea what an antennae connection is. I assume you are talking about a Coaxial cable converter (large box that connects in line on the cable input). If this is the case, the box is override either channel 3 or 4. It either has a switch to pick which one of these to use or it is written on the box which one it uses.
If you are using a VGA connection (3 pins with 1 yellow, 1 white, and 1 red connector), then you have to find the AV channel. Every TV has one, unless it is like 4 decades old. If the TV is a few decades old, it may not have a channel called "AV" or "AUX". For example my dad's 25 year old TV uses 91 as the AUX channel. It is common for channels in the 90's to be used for this or channel 0. Best to just turn all the manually add/remove channels while the box is on. Then you can spot the right channel and add it to the listings.
Try to search for the channels using the antenna directly into the TV (remove the splitter) if you can pick up all the channels, then there is a problem with the splitter, if you still can't get anything, then most likely the tuner in the TV will be at fault.
If you cannot receive all channels it may be a fault with the antenna or the tuner may be faulty. If you have a VCR, you can tune that into the TV first and then tune the VCR to see if you then receive all channels. If so, use the VCR position on the TV to view and select or change channels on the VCR only. Good Luck,JUS004