Question about Acer Aspire 3003LCi Notebook

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Laptop freezes up

Only works in safe mode. When in regular mode the mouse and keyboard freeze up. Must turn off and run in safe mode. Laptop is less than 1 1/2 yr old Jerry

Posted by Jerry Lang on

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Try re installing both, while in safe mode go to my computer, right click>properties>hardware tab>device manager and go down the list to keyboard,click '+' and right click on keyboard and select uninstall. Re start laptop and see if it works ok. Do the same for the mouse, but look for the line mouse and other pointing devices and uninstal and restart. try also updating the drivers. http://support.acer-euro.com/drivers/notebook/as_3000_5000.html

Posted on Apr 18, 2007

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Well start a bit slower then.
go into the bios at startup F2, and navigate around does it freeze there. if no then
start windows in safe mode F8 when windows logo shows.
freezing ?
If its not freezing then turn off the startup programs.
Start/run/msconfig and then uncheck load startup items
and start normally, click the dont show me this again /ok
any freezing.
If its freezing you may have a hardware issue.
if you have 2 sticks of memory remove on and or /reseat them
boot the dell diagnostics cd and check the cpu and memory.
report back
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