Transferring music to new pc

I've just got myself a new pc and I cannot trasfer music from the 6 gig Carbon to my pc. I've even tried uploading music via the new computer and transferring it back. All I get is an error message saying "access is denied". Any ideas out there?? Please help.

Anonymous Oct 10, 2008

pliz help me,my carbon is refusing to show tracks that i have picked from the PC
llandaff Nov 11, 2008

Exactly the same problem. Have Rio Music Manager up and running on Vista it won't recognize my Rio on the device list. Tried to copy and paste individual files in Explorer but get the "not allowed" dialog. :(

2 Answers

Anonymous

Can you be a bit more specific? I've tried using Rio Music Manager to copy files from the player with no luck so far.

Posted on Jun 10, 2008

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8,597 Answers

You must use the music transfer software that came with the CD (also avail on Rio website) - which will not load on newer, Vista running computers.

Posted on May 23, 2008

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