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Posted on Dec 26, 2008

DVD player sporatically displays message "incorrect disc"

DVD player won't play some of my discs, and has trouble with most of them. I keep getting an error message "incorrect disc". Some of the discs have been able to read after repeatedly inserting and ejecting the disc. Wondering if a cleaning disc would help if available. thx.

  • Anonymous Jan 03, 2009

    same problem here.

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5 Related Answers

Anonymous

  • 790 Answers
  • Posted on Sep 16, 2007

SOURCE: dvd stuck on the reading part

Sometimes the problem is CD DISC, Next Is the laser lens, cleaned the lens with 100% cotton buds.. or if not working after you cleaned the lens, replace the laser eye A new one!

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Anonymous

  • 244 Answers
  • Posted on Nov 17, 2007

SOURCE: Disc Error

Simple issue, the lead laser cannot read any data, for better result please try to check with the DVD shop.


Hope you like my solution please rate me solved.

Best regards,


Philip

Anonymous

  • 286 Answers
  • Posted on Feb 14, 2008

SOURCE: dvd player doesn't recognize dvd's of any kind

jusguessin should call Toshiba quickly. The units have a 1 year warranty. Do not open the unit or it will void your warranty (I know, I do Toshiba warranty repairs on their recorders. If anything will make be void a warranty, it's a consumer who opens the unit and pokes around inside).

mooch, clean the laser head. I wish I could refer you to a FAQ because this is about the 10th time today I have written this.

Open the unit. Remove the DVD drive. Take the top off of the DVD drive. Clean the lense with a q-tip with a little windex on it. Work the head up and down gently. Reassemble and test. If problem presists, go buy a new one.

A

Anonymous

  • Posted on Mar 23, 2008

SOURCE: Toshiba SD-3980

http://www.tacp.toshiba.com/tacpassets-images/notices/sd-3980_sd-k750.asp

read that

Anonymous

  • 4234 Answers
  • Posted on May 21, 2008

SOURCE: Toshiba TV Combo MW24FP1, DVD player doesn't work on some discs

This is a common problem for all combo units. The high voltage of the TV section attracts large amounts of particulate dust from the air and often it collects inside the DVD unit. The best way to deal with this is to clean the lens of the DVD unit u sing a cotton swab and alcohol. The store bought "cleaners" MAY work, but that is rare. These cleaners are nothing but small brushes embedded into a disc. They attempt to brush off hte dust. This rarely works. Open up the unit (if you feel comfortabel in doing so) to access the DVD section. Remove the top cover and carefully clean the lens. That should resolve the problem.
Dan

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Related Questions:

0helpful
1answer

How can I play a disc reading incorrect and error It worked fine this morning

Try some other discs first or try that on another player, usually if cannot read the disc either a dirty of bad Optical Pickup in the player.
0helpful
1answer

I have a brand new dvd from Amazon but it will not play coming up with an error message saying "incorrect disc" - any advice

All discs will not play with this set. It is not a fault. It is a common trouble to this model.
0helpful
1answer

I have a Rosen entertainment DVD system and it keeps displaying Damaged Disc every time I put a disc in the player. It won't play any discs.

It has either a dirty or bad optical pickup unit (the part that reads the disc) and usually parts are not sold (only a complete DVD section if even available)

If not dirty may be cheaper just to replace the player itself.
0helpful
2answers

I insert a disc. It loads, then either 1 or 2 shows in the display, but nothing functions and the disc will not play. It is a region 2 disc I tried

\usually when a disc won`t play ,it just displays "No Disc".

Is the disc matching the dvd code?
Is the region code correct?
Have you checked what discs the dvd will play, in front of manual.

If those are ok the dvd must have condensation in it.
Place in a warm room,turn on and leave for 2-3 hrs
Then try again fingers crossed for you.

0helpful
1answer

Incorrect disc, err when disc is put in,

it is not recogonizing it

meaning you might have a blu-ray instead of a reg dvd
0helpful
1answer

Sd-v392 claims incorrect disc on most dvd`s

I removed the cover,the dvd unit and cleaned the laser lens with alcohal. The two back screws were loose on the dvd unit. It`s working like new again.
0helpful
2answers

Not recognizing DVD player

i would say for some reason your dvd player is not compatible from now on with that brand of blank dvd!


get the firmware update from the brand website all you do is download the file burnit on a cd and put it in the dvd player should fix most and eventual problems
1helpful
1answer

Device display now says "bad" and TV display says "Incorrect disc"

Sounds like the player has a dvd mech/picup problem, will probably require a repair that is more expensive than a new player, they are as low as $30 and personally I dont even try to repair my own, I just go buy a new one. There may have been some dirt on the disc that is blocking the laser if you want to try a cleaning disc I doubt it would hurt it anymore.
0helpful
3answers

"no disc" message

sounds like you have a problem with the laser.laser has to focus a lot sharper to play dvd thus will play vcd but not dvd.Try cleaning first and if this doesnt work would suspect laser faulty,.
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