Philips mp3 I have media 10 and i can't get songs onto my device. Can someone give me a blow by blow?:(

Subscribe to an online music service that is compatible with your GoGear, such as Rhapsody's Mp3-Only service - I repeat MP3 ONLY - no other Rhapsody service will work.

Use Windows Media Player to transfer songs to your GoGear, or Rip CD's into Mp3 format - I repeat MP3 FORMAT - using Windows Media Player.

Videos must be transferred using the Philips (Arcsoft) Media Converter that came on the installation CD. You can also get this program from Philips website.

You will only be able to transfer photos to your GoGear if you have used the installation CD that came with the player. It contains a critical file that Philips has never posted to their website called the Philips Device Plug-In.

-Tha Mp3 Doctor

Get the software from www.usasupport.philips.com - Use Windows Media Player to transfer and delte songs from your player. Older GoGear's (HDD models) require Windows Media Player 10. Most SA models are fine with Windows Media Player 11.

Device Manager is only used to repair the Philips GoGear. To transfer songs you must use Windows Media Player:

To add files (SYNC) to your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/wmp10/harrison_wmp10.mspx

To add files (SYNC) to your mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

To copy (RIP) files from CD to Mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/ripcd.mspx

To copy (RIP) files from CD to Mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/easystart/mp11guide.aspx#RippingCopySsongsfromCDstoYyourCcomputer

locate music into windows media player 10, connect player to PC, drag and drop.
Download from the supplied cd, Philips device manager, wmp 10 should also be on the disc.
PS it does not like Windows Vista

Windows Media Player 11 ruins this player. Uninstall Windows Media Player 11, and roll back to Windows Media Player 10. Then use version 10 to sync songs to your device.

Use Windows Media Player:

The instructions in these pages, which are largely links, pertain to Windows Media Player 10 and 11 only.

Windows Media Player is made by Microsoft. The general help page for Windows Media Player is:

http://www.microsoft.com/windows/windowsmedia/default.mspx

Through this link, you can enter a variety of search terms that will help you find what you are looking for (exs.: “add files to my mp3 player”; “delete files from my mp3 player,” etc.)

Important Vocabulary:

The code word for “mp3 player” in Windows Media Player is “DEVICE” or “portable device”

The code word for adding files is “SYNC,” “syncing,” or “synchronizing”

The code word for copying files from CD is “RIP,” or “ripping”

The code word for files stored on both My Computer and my Mp3 player (when it is connected to the computer) is “LIBRARY”

To add files (SYNC) to your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/wmp10/harrison_wmp10.mspx

To add files (SYNC) to your mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

To copy (RIP) files from CD to Mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/ripcd.mspx

To copy (RIP) files from CD to Mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/easystart/mp11guide.aspx#RippingCopySsongsfromCDstoYyourCcomputer

Use Windows Media Player to transfer songs and rip songs from CD to this player - the help files below will be WAY more helpful than the Philips manual (but, just in case, you can get the manual by going to www.usasupport.philips.com):

The instructions in these pages, which are largely links, pertain to Windows Media Player 10 and 11 only.

Windows Media Player is made by Microsoft. The general help page for Windows Media Player is:

http://www.microsoft.com/windows/windowsmedia/default.mspx

Through this link, you can enter a variety of search terms that will help you find what you are looking for (exs.: “add files to my mp3 player”; “delete files from my mp3 player,” etc.)

Important Vocabulary:

The code word for “mp3 player” in Windows Media Player is “DEVICE” or “portable device”

The code word for adding files is “SYNC,” “syncing,” or “synchronizing”

The code word for copying files from CD is “RIP,” or “ripping”

The code word for files stored on both My Computer and my Mp3 player (when it is connected to the computer) is “LIBRARY”

To add files (SYNC) to your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/wmp10/harrison_wmp10.mspx

To add files (SYNC) to your mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

To copy (RIP) files from CD to Mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/ripcd.mspx

To copy (RIP) files from CD to Mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/easystart/mp11guide.aspx#RippingCopySsongsfromCDstoYyourCcomputer

Make sure that there is available memory. If there is, then you will need to do a firmware upgrade and reload the songs onto the player. If you already have the latest firmware, then you will need to reformat the player either in Windows Media Player or the computer. If that fails, use the repair function in the Philips Device Manager.

-Tha Mp3 Doctor

Make sure you go to Music --> All Tracks, instead of Playlists

Software can be found by going to:
www.usasupport.philips.com
Enter your model number
On the next page, click on your exact model number without the "B" on the end
On the next page, click on "software and drivers"

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor