I have had the Sansa m230 pm3 player for several months. It had been working fine. Today, I attached it to my pc via a USB connection as usual, but couldn't see any files. The computer appears to recognize the Sandisk is there, but when I click on it, no files are seen and it won't allow me to copy new files there either. I have not knowingly changed any settings.
I looked on this forum and here is what I have tried so far, to no avail.
Tried uninstalling and reinstalling the drivers.
Tried to rollback the driver - it said there was no previous version.
Tried to format the sansa with and without a battery inside - it wouldn't let me.
Tried to reset all settings to default.
Restarted my computer and the mp3 players several times.
Note - If I look at the device manager, it claims there is no problem.
I am going nuts and would really appreciate any help.
Re: I can't see or copy files from my pc to the m230
I have a problem with my m230 I formatted it and then when I attempted to dowmload music to it, it says no hardware is available. I downloaded the firmware update and it is back to normal. I was able to fill it up again with a new selection from my music collection. Just follow the instructions on the update screen. it should work.
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Not to sure about a mac but I think mac's use a mp4 format when it rips a cd, and the Sansa will use a mp3 file. You can download a free program to convert these files but again, I know where for a PC but not a mac. Look for free mp4 to mp3 converter program for Mac..
Use your computer to download and copy the files to the player.. Ya should have software that came with the player install that on the PC, and it should have a utility to put the files on ya player once they have been either "Ripped" from a CD/DVD or DLed from 'net then ya put 'em on ya player..
Your problem is probably beacause you accidently deleted "AudibleActivation.sys" from your "Audible"-folder. Format the sansa and then use "reset to factory settings" to make the file appear again. It might be a good idea to make a backup on your hard drive, just in case, and make the file hidden.
Remove the battery from the player. Enable the hold switch and connect the player to the computer. Right-click on My Computer and choose Manage. Click on disk management if the player is listed there right click it and choose format. This will erase all the songs on the player. If the player is not listed there try another usb port. If all else fails try calling sandisk to see if there are other steps they could provide.
(FOUND THIS SOLOUTION ON AFTERDAWN.COM)
The problem is that this player have 2 standards for connecting to PC. One is MSC and other is MTP. Each one have different directories structure. If you put music when your player is connected as MSC, when you will conect as MTP you'll be not able to see the files uploaded previous. The same case is available when you write music files as MTP=> you can't see these files in MSC mode. So, set USB mode of your Sansa as MCS, power off, put hold switch to lock and connect to PC. You will see 3 directories: Audible, Records and Config (or something like that). See if your "invisible" music files are here. If they aren't connect as MTP. To connect as MTP: set USB mode to auto, shut down Sansa mp3 player, put hold switch to unlock and connect to PC. You will see only 2 directories now. Media and "something" (I can't remember now). Look for your "invisible" files and do what you want. MTP mode is for use with newer PC's. I advice you to use MCS mode all the time because is compatible with any PC (old or new). Good luck!