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Thee should be two screws from the compactor going into thE countertop. (You have to get a light, then shine straight up under the countertop. Remove the screws, then you can slowly work the compactor out of the hole so you can work on it.
You have something wrapped on the compactor screw assembly (The assembly is a threaded rod about 24 inches long and 3/4 inch in diameter. ). Most likely it is plastic bag or some other plastic. Pull the entire compactor out (remove the hold down screws first). Then look for the obstruction on the screw assembly, cut it off and try while not in the compactor hole to make sure it works.
Look up and down, may have an installation apparatus hooked into the counter top and the floor. Go to manualsonline.com to download owner's manual which should have installation information in it. Hope that helps..
The "wheel" has a cracked center that you can not see unless you take the whole gear off.( I am assuming the "wheel" is off the motor and should be driving the chain that goes to the side gears ) There is a tension washer looking thing that holds it on and you can force it off with a flat screwdriver. Once off, I'm sure you'll see the center of the gear( hex shaped) is not engaging the hex gear shaft for being broken somewhere. An appliance repair store should have that part for less than $50. Sure beats the $85 the service people start with for just a service call.
the momentary switch is bad.
In easy terms; the white push button down low that the foot petal triggers is bad. You can try pushing it in an letting it snap back. This worked for about a week, but in the end I had to buy the part and replace it. $63 online,
Cheaper than a $75 service call
There is a motor jam. The mechanism needs to be cleared, perhaps a bone or any other hard material is jamming the mechanism. Do a visual inspection and look for foreign objects (Perhaps a fork?) or something unusual.
I also found that after 2 years my GE Profile Trash Compactor (purchased in June '07), the pedal was hanging down on the left side. I searched the internet and called GE to no avail.
After a few attempts, I finally solved the problem by removing the screw on the left side and adding a metal "L" bracket, with the bottom of the L flush against the back of the front panel. That way, when you depress the pedal, the screw can't pop out of the metal it's attached to.
This has happened a couple times to me and the fix is fairly simple. The problem is the trash ram is pushing down on the edge of the metal of the trash compartment because the door is partially open. The solution is to back-up the ram the the door will close.
To back-up the ram, you will need to pull the compactor out from under your cabinets and unplug it. Turn the compactor on it's side to expose the bottom. There is a plate on the bottom that covers the motor gears. Remove the plate and turn the large gear counter-clockwise to back-up the ram screws (at least this is how it works on my model works). The gears are a little greasy so you may need to add some after messing with the gears.
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