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Question about Canon PIXMA MP830 All-In-One InkJet Printer

5 Answers

The printer is offline.

This is the message I get when I try printing to the device through Windows Vista. It was previously working fine. What is now happening is when the printer is powered up and it goes through its self check startup procedure there is an audible clicking sound heard and the InUse/Memory light is blinking green. This has not happened before.

Posted by dariush saghafi on

  • 2 more comments 
  • tradedesigns Nov 13, 2007

    I have the same problem; control panel indicates printer is offline, there is an audible clicking (like a soft turn signal) and the In Use/Memory light is blinking. Copier function works. Cable to CPU is connected. Have turned it off & on a few times. Worked yesterday on our XP system just fine........

  • Anonymous Dec 17, 2007

    clicking noise and memory light blinks

  • emit151 Dec 18, 2007

    Changed cable, turned unit off and on several times. Problem always re-occurs every time USB cable is attached to unit.

  • unc jake Jan 04, 2008

    About every other time I start up (boot up) my computer and try to print, I get the message that the printer is offline. Nothing has changed! This happens with word processors, spreadsheets, and databases.
    Reboot the computer, changing nothing, and it often works.
    This is getting very tiring and my frustrations with Canon software are getting to be as great as with HP.


5 Answers


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Remove the usb cable from the telephone jack on the back of the printer, and plug it in the usb port.

Posted on Dec 28, 2007


Same for me. had loud clicking sound, and blinking inuse/memory light. i had plugged usb port into telephone port. had trouble finding usb port. found it, plugged in. all the difference in the world..... of course.

Posted on Apr 08, 2008


That was correct. I had my USB Cable plugged into the phone port. The USB Port is ALL THE WAY to left on the back of the printer. It's kind of hidden because the printer sinks in on the side. Thanks so much, HAPPY PRINTING........YEAH !!!!!!

Posted on Jan 08, 2008


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Did you update the software?
DownloadDetailTabAct&fcategoryid=334&modelid=12804update the driver that is compatible with your version of vista.

Posted on Sep 15, 2007


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Dear drdar, Does your printer works fine in another OS? if not yet try, please try. If there is no problem in another OS....then.... Did you used the correct vista driver for your printer, if not ask the manufacturer for your printer driver which is compatible with Windows Vista.

Posted on Aug 29, 2007

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Related Questions:


Why my brother printer goes offline?

Is this a network (cat 5 cable) printer or a USB printer? Continual unplugging of a USB printer can cause issues where it will not recognize that device in which case you need to uninstall the printer and plug in to have Windows reinstall. If it is a network printer then you can either Repair or check settings by clicking "start" and type "control panel" (open when the control panel APP shows. You can "repair" or "troubleshoot" by right clicking on printer in "view devices and printers" or check "port" and make sure it shows the IP address of your printer and not "WSD". "WSD" is a windows chosen driver and notoriously has intermittent connection problems causing VERY slow printing and "offline" messages.

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I have put together a couple off guides for troubleshooting different offline printer issues for Windows XP, Vista and 7. I would recommend checking them out here:

Hope they help.

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In this section, we provide some practical ways to resolve the Epson Printer Offline Issue. Simply follow the mentioned teachings carefully and fix this error on your own.

If your Epson printer is displaying an offline message, it means that there is some connectivity problem between the Epson printer and PC. ... Incorrect printer settings where your printer is not set as "Default Printer" may make your printer go offline. An outdated printer driver may stop your printer from functioning.

In the same way, How do I put my Epson printer back online?

Verify The Printer Connection

Update Epson Printer Driver

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Restart The Print Spooler Service

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Hopefully, now you can surely Resolve this issue. I Hope, this content is valuable for you to solve the Epson printer says offline windows 10.

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Brother lc1100hy printer offline can't get it to go online

As you've noticed, the Brother printer goes offline with a single update to Windows 10. Even so, Windows 10 updates or driver upgrade is not the only cause for your printer to be offline. The key reason behind a brother printer that displays an offline message in windows 10 is the connectivity issue.

Reasons that cause Brother Printer Offline:-

1.As cable disconnection could also be a reason for the Brother printer offline issue.

2.Faulty USB connections can arise printer offline

Step to fix Brother Printer Offline Windows 10

1.Verify the Brother Printer turned ON and there are no errors on screen.

2. Make sure the Brother printer is connected to the computer properly.

3. Make sure your Brother Printer is set as the default printer in Windows 10 settings.

4. Delete all print jobs from the printer properties option.

Expert Advice - Brother Printer Offline Windows 10


Why does my Brother printer goes into Sleep mode and I can't print??

I have copied in the illustrated instructions for resolving printer status is Offline or Paused. (For Windows®) but if distorted please view here.

The printer status is Offline or Paused. (For Windows®)
To solve the problem, please see the following:

  • If the printer status is Offline:

    Check that the printer is online using the following steps:


    1. If the LCD screen is blank, then the Brother machine is not powerd on the machine to see if it wakes from sleep mode. If it does not, then verify that it is plugged into a working outlet and any power switches are turned to the ON position.
    2. Check the LCD screen for any error messages. An example would be "Paper Jam" or Ink/Toner Empty". If the LCD screen shows an error troubleshoot to clear the isssue indicated.


    NOTE : These steps or screens may differ depending on the operating system.
    1. For Windows® XP Users:
      Click Start => Printers and Faxes

      For Windows Vista® Users:
      Click Start => Control Panel => Hardware and Sound => Printers

      For Windows® 7 Users:
      Click Start => Devices and Printers

    2. For Windows® XP and Windows Vista® Users:
      Right click on the icon for your Brother machine and choose Use Printer Online.

      For Windows® 7 Users:
      Double click on the icon for your Brother machine => See what's printing => Printer => Use Printer Offline (Take the checkmark off.)

Note If the problem still continues, do one of the following:
  • If you find the Related FAQ's at the end of the page, click it and check another solution.

  • If you don't find the Related FAQ's, please contact Brother Customer Service from "Contact Us".

  • If the printer status is Paused:

    For Windows® XP and Windows Vista® Users:
    Right click on the icon for your Brother machine and choose Resume Printing. (If the menu reads Pause Printing, there is no problem in the printer status.)

    For Windows® 7 Users:
    Double click on the icon for your Brother machine => See what's printing => Printer => Pause Printing (Take the checkmark off.)


    If this does not solve the problem,

    For Windows® XP and Windows Vista® Users:
    Double click on the icon for your Brother machine and choose Printer => Cancel All Documents.

    For Windows® 7 Users:
    Double click on the icon for your Brother machine => See what's printing => Printer => Cancel All Documents


If you are using Windows Vista or Windows 7 please view here.

Trust this is helpful.

When I try to print I get a message saying the printer is offline.

You've got a couple different options depending on what operating system you have.
Click here Windows 7
Click here for Windows XP
Click here for Windows Vista. The Vista link is different. I don't see a specific solution for Vista. The information in the link will help for some things that cause the 'printer offline' message.

HP Photosmart C6180 All-in-one Offline mode

Go to let the PRINTERS section auto-detect your printer and download the drivers automatically.

Printer won't print says it's offline

hi friend
this is very common problem for f300 series PSC

just delete the printer from printers and faxes and reboot the machine it will install printer again

there is funny thing abt this series it is saying offline when powered on and connected but when you disconnect iit will say "offline-use printer offline"

please try my solution and rate it

Hp 5610 won't print

If you need Vista drivers for your printer, go to to get them and see if that works.
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