Question about Canon PIXMA MP830 All-In-One InkJet Printer

5 Answers

The printer is offline.

This is the message I get when I try printing to the device through Windows Vista. It was previously working fine. What is now happening is when the printer is powered up and it goes through its self check startup procedure there is an audible clicking sound heard and the InUse/Memory light is blinking green. This has not happened before.

Posted by dariush saghafi on

  • 2 more comments 
  • tradedesigns Nov 13, 2007

    I have the same problem; control panel indicates printer is offline, there is an audible clicking (like a soft turn signal) and the In Use/Memory light is blinking. Copier function works. Cable to CPU is connected. Have turned it off & on a few times. Worked yesterday on our XP system just fine........

  • Anonymous Dec 17, 2007

    clicking noise and memory light blinks

  • emit151 Dec 18, 2007

    Changed cable, turned unit off and on several times. Problem always re-occurs every time USB cable is attached to unit.

  • unc jake Jan 04, 2008

    About every other time I start up (boot up) my computer and try to print, I get the message that the printer is offline. Nothing has changed! This happens with word processors, spreadsheets, and databases.
    Reboot the computer, changing nothing, and it often works.
    This is getting very tiring and my frustrations with Canon software are getting to be as great as with HP.



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Remove the usb cable from the telephone jack on the back of the printer, and plug it in the usb port.

Posted on Dec 28, 2007



Same for me. had loud clicking sound, and blinking inuse/memory light. i had plugged usb port into telephone port. had trouble finding usb port. found it, plugged in. all the difference in the world..... of course.

Posted on Apr 08, 2008



That was correct. I had my USB Cable plugged into the phone port. The USB Port is ALL THE WAY to left on the back of the printer. It's kind of hidden because the printer sinks in on the side. Thanks so much, HAPPY PRINTING........YEAH !!!!!!

Posted on Jan 08, 2008


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Did you update the software?
DownloadDetailTabAct&fcategoryid=334&modelid=12804update the driver that is compatible with your version of vista.

Posted on Sep 15, 2007


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Dear drdar, Does your printer works fine in another OS? if not yet try, please try. If there is no problem in another OS....then.... Did you used the correct vista driver for your printer, if not ask the manufacturer for your printer driver which is compatible with Windows Vista.

Posted on Aug 29, 2007

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I have put together a couple off guides for troubleshooting different offline printer issues for Windows XP, Vista and 7. I would recommend checking them out here:

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I have copied in the illustrated instructions for resolving printer status is Offline or Paused. (For Windows®) but if distorted please view here.

The printer status is Offline or Paused. (For Windows®)
To solve the problem, please see the following:

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    1. If the LCD screen is blank, then the Brother machine is not powerd on the machine to see if it wakes from sleep mode. If it does not, then verify that it is plugged into a working outlet and any power switches are turned to the ON position.
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Note If the problem still continues, do one of the following:
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  • If the printer status is Paused:

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If you are using Windows Vista or Windows 7 please view here.

Trust this is helpful.

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1 Answer

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You've got a couple different options depending on what operating system you have.
Click here Windows 7
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hi friend
this is very common problem for f300 series PSC

just delete the printer from printers and faxes and reboot the machine it will install printer again

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please try my solution and rate it

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