Question about LG WM-2277HW Front Load Washer
14 month old LG front loader comes up with LE error. Follow suggestions on LG website to clear and fix. After 3 seperate attempts it still errors out. Turns out LG has a problem with front loader direct drive motors. Motor parts are warranteed for 7 years, but you have to pay trip fee & diagnostic fee + labor to swap out covered motor ( close to $200) LG does not sell parts nor will it supply customers with internal parts ~ company policy as " it makes them liable if you get hurt servicing unit". Parts are only available to service centers. I want to make sure of problem before I start paying someone to repair a warranteed part. Does anyone know how to check the trigger assembly on the stator ? The windings check out fine but I believe the trigger is bad. LG will not even provide technical help with troubleshooting. Wish I had known this before I bought it. Live and learn I guess.
Switch off machine, unplug, turn the heat setting on the water down. Plug it back in and select your wash setting. Good luck.
Posted on May 09, 2007
I had the same error code along with the drum "freezing" up. The first unit that was delivered 2 years ago leaked water from the detergent compartment and they sent a second unit. I have only had this unit for 2 years and I am very disappointed in the LG product. LG was no help on the phone and I the only people that could service it were 45min away from were I live. I took the advice of a posting on this website that it could be a part called the sensor assembly (#6501KW2002A) and ordered it from an online electronics store (www.mcminone.com). To get to the sensor assembly, you first unplug and take off the back plate that has 4 small screws. Next, unscrew the big bolt in the middle and take off the hubcap looking part the bolt was securing. Next unclip the two sets of wires on the bottom of the circle you are looking at (the set of wires to the right are connected to the sensor assembly you want to replace). Next you will unscrew the 6 or so smaller bolts to take off the circular piece that the sensor assembly is snapped to. Take it off, unclip the old sensor assembly and clip on the new one – and reassemble. This worked perfectly for me and the part only cost $18 bucks plus shipping. When working, this product works well but I will not be purchasing any LG products in the future.
Posted on Dec 08, 2007
Got the same error on my LG front loader tonight. Have had it for almost 2 years and this is the first problem. It seems that it is dead. I called LG and was instructed to unplug the machine, hold the play button for 3-5 seconds, wait 10 seconds, plug the machine in again, push power button, push spin speed button and set to medium, push play. The machine drained properly, but gave the LE error after 4 min of cycle time. A service technician from Best Buy will be here within 48 hrs.
Posted on May 15, 2007
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