Hi there !!
This is because of the old firmware you are using in the player. Go to link below to download the latest firmware 3. & everything will get back to normal.
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=US&slg=AEN&sct=FLASH_AUDIO_PLAYERS_SU&cat=MP3_PLAYERS_CA&grp=PORTABLE_ENTERTAINMENT_GR&session=20090908093859_59.164.5.137&ctn=SA261/17&ds=SA261/17&mid=Link_Software&hlt=Link_SoftwareHere's the instructions, how to update firmware in the music player:
Software/driver information
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Firmware upgrade readme file - GoGear Digital AudioPlayer SA261 , SA260, SA255, SA250
Firmware (FW) version 3.0 + Philips driver for WindowsMedia Player
Benefits
========
By upgrading you will gain access to the followingenhanced functionalities:
- Solving the problem with occasional hang up afterfirmware upgrade.
- Adding of a Help file in Device Manager that user maycall up the file by pressing F1.
Do I need the software?
=======================
- Press the MENU key
- Scroll down to Settings
- Enter Settings by pressing the > key
- Scroll down to Information
- Enter Information by pressing the > key
- You will see FW Vers: xxx, where xxx is the version
- If you already have the latest version, there is noneed to upgrade.
Compatibility
================
Please make sure that your PC is running on one of thefollowing operating systems to perform the upgrade
- Windows 2000 �V SP4 (or above)
�http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.asp
- Windows XP (home or Professional) SP1 (or above)
�http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx
How to download the software to your PC
=======================================
- Launch the Windows Explorer
- Enter the Philips support site at urlhttp://www.philips.com/support
- Select your resided country & language
- Enter the model number
- Click on Software under Product Support
- Double click your desired language under Firmwareupgrade software to download the firmware to your PC.
- Download the file in a temp directory on your PC.
How to upload the software to your device
=========================================
- Run the SA_PKG_xxx.exe file to install the DeviceManager with the new firmware
- Connect your GoGear to the PC using the provided USBcable
- Make sure that you have a new battery inserted.
- On your PC, double-click on the Philips GoGear DigitalAudio player icon to run / start the same.
- A dialogue box will pop up; click Upgrade to start theupgrading of the firmware.
� (Please do notdisconnect the device during the upgrading process as this interruption maydamage the firmware!)
- Follow all screen instructions to complete the firmwareupgrade.
- The Device Manager will close automatically once thesuccess message is displayed.
- Close all opened application and then safely removeyour GoGear micro jukebox by clicking on the eject icon in your task traybar.
� � When prompted,��The USB Mass Storage Device can now be safely removed from the system��,click OK and unplug your micro jukebox.
�- Once the GoGear micro jukebox is disconnected from thecomputer, the display will show ��Firmware Upgrading�� for a couple of secondsand then start up as usual.
� If the messagedoes not disappear after 2 minutes, do a soft reset by pressing and holding theplay key and the volume + key for a couple of seconds.
- Your GoGear firmware has been upgraded after you seethe "upgrading" message.
Note
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Windows XP and Windows 2000 users: Your device will beautomatically disconnected as soon as Device Manager finishes interacting withyour device.
Regard's
Anurag Shukla
thnkx so much!!!
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