Question about Canon CanoScan D1250U2F Flatbed Scanner
Every time I try to scan I get a message (scanner is locked, disconnect the USB cable , unlock the scanner and reconnect)The problem is the scanner is not locked, it only thinks it is locked.
Like mine and all of you above the scanner has the same problem of moving a few inches and then the error message disconnect.... unlock ....etc the best solution is throw it in the bin and never buy cannon again. if they cannot come up with a solution that everyone is having with there (approx $200-$300) scaners that dont want repeat business. they wont get if from me thats for sure. good luck everyone
Posted on Sep 29, 2009
Hi, there are a couple of things you may want to try. Some of these if not done right might make you loose access to your scanner, proceed at your own risk. 1) really lock your scanner before booting to windows, then proceed to scan, then it will tell you that is locked, follow directions, remove, unlock, plug back, proceed to scan; or 2)use a different USB port (front and back/side); or 3) download and use (preferably new) drivers @ http://alpha02u.c-wss.com/inc/ApplServlet?SV=WWUCA900 or use the CD installer that came with the product. Uninstall your scanner: right click My Computer, Properties, Hardware, Device Manager, look for your scanner, right click, uninstall. or Start, control panel, add/remove programs, remove your scanner programs. You have to reinstall them all again (better with new drivers). Hope this work for you and good luck.
Posted on Apr 24, 2007
Same thing happened to mine, eventually got so annoyed with it I held it upright (so that the scanning array was at the top) then shock it so that the array moved down about 3 inches. Once plugged in again it rolled itself back to the start position and recalibrated itself, job done and all is fine again. Another one for the old 'if it doesn't work, hit it harder' school of thought.
Posted on Apr 08, 2008
I am having the same problem with my scanner. It says that it is locked even though it isn't. I can get the scanner to do a preview scan, but it just shows up black and gray with a vague outline of the picture. Then when i go to actually scan the picture it says that it is locked and needs to be unplugged and unlocked. Any advice would be much appreciated. Thanks
Posted on Apr 24, 2007
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