Our printer was working perfectly until last week. I replaced the cartiges and it continued to work fine but suddenly, nothing...no ink on the pages other than when I tried to print out the page that would align after replacing the ink.
Lots of words to say...it acts right but no printing OTHER than the new alignment sheet.
I had the same problem with the stupid alignment page. It kept saying I had to print an alignment page and when I did it said it wasn't aligned. The gobbledigook on the page looked fine to me :P.
It wouldn't print anything else. I switched which usb port the printer was plugged in into, I turned the printer off and on, unplugged it, replugged it in, and it finally worked and went back to normal. I didn't have to reinstall software.
John, here, at Dell headquarters.
A few suggestions that may help:
First, make sure the printer is not plugged into the front USB ports on the system. Sounds strange, but that sometimes makes a difference.
Second, unplug the printer, restart the system, then plug the printer into a different USB port. That may fix the problem as well.
Third, uninstall and reinstall the printer software. That could also do the trick.
If none of these suggestions work, I'd recommend calling our tech support.
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It seems your courtige do'nt support in your printer. To continu your printing you need to replace ink cartige. In older cartige you may try the following tecnique:
1. Open your unsupported in cartige.
2. Take a pice of tissue paper and wip smothly both the connector plate and cartige head.
follow the mentioned procedure: 1. click start manu 2.open fax and printer 3.double click the effected printer icon 4.there will be show some print order, delet all the print order, then restart your printer. solution-2 if you use continuous inking system, push out all the ink cartiges from the chamber. then clean the conected area and set the cartige again perfectly.
it's a cartig problem may be yr cartig is SHORT it means it's circut is damage or not work so yr printer is not recognize that time yr printer understand that there is no cartig avalable so try to replace yr cartig it's help u