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Remove the handle and check for continuous spray. After handle is removed, check to make sure the valve is not stuck in the down position. If the valve is stuck in the down position, push on it manually to get it to come back up. If it is stuck you may need to get a new handle for your unit. This handle is for a variety of the ProHeat models http://www.bissell.com/parts/?sc=part&productid=2775&partid=4449&cid=ccsocial
Check to make sure it will properly fit your model if you need a new handle.
Sorry to hear you're having problems with your DC17. The cleaner should recline easily into the vacuuming position when you place one foot on the cleaner head, and tilt the handle back. If it's not doing this, please get in touch with us free on 1866MYDYSON, or email [email protected] One of our experts will be happy to provide further assistance.
First I would be sure the handle was properly installed. Remove the two screws holding the upper handle in place and tap it bacwards to remove it. Set the switch inside to the OFF position. Next set both buttons on the handle to the OFF position and re-install the upper handle. If the switch still does not turn the vacuum on and off, the switch will need replacement.
On the lower right side of the body of this model is a air duct piece that can get stuck and won't allow you to use the release. Take out that piece and put it back on again to see if that will unlock it.
My wife picked one up on the side of the road that someone had tossed. The power switch would not turn off. I took the two bolts out of the top part of the handle, and then removed the screws along the back. This will remove the required panels to access the On/Off switch. Once I found the actual on/off button, I found it to be frozen in the "ON" position. After manipulating it for a few minutes, I got the switch to work. This machine now operates great, and I now have a Hoover :)
Your Dc14 will have A clutch unit.
Check that when you pull back handle to vacuum that the clutch control knob which is located front lower left side of machine moves to drive position & is not stuck in off or park position.
Rotate it to drive if its at off or park when you have lowered handle.
If adter checking this you still have no brush rotation you will need to remove clutch unit to either replace thr belts or fit new clutch.
Try this site for further help http://dysonmanuals.llc.nu/
If you look at the front left side of machine there is a removeable inspection port it will have 2 coloured buttons you press these in & pull it up to remove. Now pull handle back as if vacuuming the floor. Now where the inspection port was you will see that there is a square hole pull forward on the flap in front of square hole it pivots just behind the round rubber seal. Slowly lift handle back up at the same time The part with the 2 long grooves in it must go under the flap as you lift handle.
I noticed the same thing myself. I had set the handle in the upright position, and laid the cleaner on the table to remove the rolloer brush. When I re-installed it I noticed the belt was really loose.
I checked several things before I finally lowered the handle to the operating position. This tightened the belt up, which makes sense when you stop and think about it. If you sit the handle upright to use an attachment you don't want the roller brush working away at your carpet when you don't need it.
Placing the handle upright disengages the roller brush by loosening the drive belt.