Question about Creative Labs ZEN SLEEK MP3 Player

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Zen sleek photo doesnt rebuild library all the way

My zen sleek photo doesnt rebuild the library all the way and when I restart it it does the same thing so I dont know and i tried plugging it into the comp and recharging it but nothing seems to work. What should I do?

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Ok, first you will need to let it rebuild as far as it will go without interuption. Then once it gets stuck... take a a clothes pin or a real slim piece that will fit into the reset hole. The reset button is near where you would normally plug it in for data transfer or power supply. Now your player will restart, you shouldn't lose any infomation at all by doing this. After you do this, you need to try and press the power button so you can power the system down. If you are able to power the system down, that is good... then after it is off, you will need to plug it into your computer to charge... or plug in your wall charger in order to charge the system. Once plugged in... leave on charge over night. The next day... unplug the system from the power supply. Try to let it sit for a few moments before you do anything to it... After letting it sit, try powering it on... If it starts to try to rebuild the library, then while it is doing so, lay it on a desk and do not move it until done. After that... if it comes on as normal... it is fixed. However, this is a problem I have had with mine too! So if it does not work after that... you may try to contact me at [email protected] Thanks and I hope I was able to help you with your Creative product!

Posted on Jul 16, 2007

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Posted on Jan 02, 2017

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2 Answers

My Creative zen Sleek Photo is frozen


Hi,

Initially, would suspect that the hang or froze. A couple of ideas that you can try:
double check that the unit is fully charged;
  • do a rest. There would be a reset button inside a small hole, you can use a dull pin, straightened paperclip or even a toothpick;
  • verify that the "Hold" is disable/disengaged;
  • access the Recovery Mode. Press and hold the Play/Pause button while doing the reset as above described;
  • there would be several options. You can try all except Reload OS/Firmware;
  1. Clean Up is scans and remove invalid music library;
  2. Format (All) erases everything saved;
  3. Reload OS/Firmware would be a last resort;
  4. Reboot will restart the device.
  • Should it be a battery issue that will not hold a decent charge, you can replace it. Pls follow instructions from here;
  • If all else fails, reload the firmware. Pls reference the Creative website for instruction and latest update.
Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

Nov 18, 2008 | Creative Labs Zen Sleek Photo MP3 Player

2 Answers

My zen is frozen on recovery mode


Ha, I think I know how to fix this. I've brought five units back from the dead this way.

The key to making the computer recognize the player is to uninstall all traces of Windows Media Player version 11 from your computer programs. The creative software and WMP11 are not simultaneously compatible. Use the uninstall function in your compuer's "control panel". Don't worry, it's easy and free to put them back on form the internet. If you don't know how to do this, ask a moderately savvy computer user to show you how. Then restart the computer, attach the Sleek, and reload the firmware from Creative's support site.

Use this link if you have the sleek, not the sleek photo:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&subCatID=214&prodID=14259&prodName=Zen%20Sleek%20Photo&subCatName=ZEN&CatName=MP3+Players

and this one if you have the sleek photo:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&subCatID=214&prodID=14259&prodName=Zen%20Sleek%20Photo&subCatName=ZEN&CatName=MP3+Players

Unfortunately your music is gone so I hope yu had back-up files. Good luck.

Sep 13, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Computer stopped recognizing USB cord from Zen sleek photo


The first problem is probably a software incompatibility between Creative's software and Windows Media Player version 11. The second problem is possibly a need to replace the battery. 3rd party batteries are about 20 dollars now.

May 28, 2008 | Creative Labs Zen Sleek Photo MP3 Player

1 Answer

Why zen sleek photo won't download music


i have a zen sleek and every time i turn it on it says rebuilding library. It completes this but deletes the last album etc that i put onto it. back down to the last album i put on before it started doign it. So i cant put anymore mousic on becuase it deletes it..Any Help?

Apr 17, 2008 | Creative Labs Zen Sleek Photo MP3 Player

1 Answer

Sleek Photo not rebuilding library


Read your manual or go to: http://support.creative.com/Products/Products.aspx?catid=213&catName=MP3+Players

Mar 31, 2008 | Creative Labs ZEN SLEEK MP3 Player

6 Answers

Creative zen sleek photo not recognized by win xp


I got my Creative Zen Sleek Photo from a friend and everything I did wouldn't let Windows recognize it, but then I got it to work almost magically.

1. Make sure you have the proper drivers installed for it that come with the CD. If you don't have the CD, you can download the ISO here.
http://wp.randyr.net/windows-xp/creative-zen-sleek-photo.html

2. Reboot. When it comes back up, plug the cable into your computer, then into your Sleek. The software should sync up. For some reason, my Zen wasn't being recognized from the usb port on my computer tower, but I plugged it into my monitor's USB port and then it worked. Try that, if none of that works, then it may be a problem with your computer not knowing which driver to assign to your Zen, and if so, try the steps below.

----

1. Plug your Sleek to your computer.
2. Open up Windows' Device manager (right-click on "My Computer" and select "Properties". Go to the "Hardware" tab, then click "Device Manager").
3. Locate the entry for "Creative Zen Sleek" in your device list. It should appear either under "Sound, video, and game controllers" or under "USB Devices". Once you locate the entry, uninstall it.
4. Unplug your Sleek and wait a few seconds.
5. Plug your Sleek back in and allow the "new Hardware Wizard" to identify and install the drivers for it.

Mar 01, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Xen Sleek Photo


remove the song and add it again.

Dec 09, 2007 | Creative Labs Zen Sleek Photo MP3 Player

4 Answers

Not rebuilding Library all the way


1. Press and hold the Play button while powering on your player.

2. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.

Oct 27, 2007 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Trouble Filing Songs into Playlists


ok, sounds like a problem I had when I was working out the software! The easiest way to create a playlist with the Zen, is doing it over your PC, if you don't have the software it is available for FREE download at the official creative Zen site, just choose your model and region then hit download- simple! (You won't need Zencast with sleek photo model) ok! install your software blah blah blah, once it's gone through that process, restart your pc and then plug in your zen. the software should instantly recognise that your player is connected, so now, you can open up the software via desktop shortcut or start menu. From here, you've got a whole ton of options, whether to add to your library, create playlists etc etc. Choose create playlist and the process is easy. Left side of the screen is navigation of your Library, right side is navigation of current playlists. Create a new list, then name it. From the top left of the screen, select a folder on your library to open, the lower left displays what's in the folder you are viewing. move tracks over accordingly, holding down ctrl while you click is a fast and easy way to select more than one track at a time. hit add in the center of the screen to move stuff over to your new list. when you're done, save it. when you exit the software and unplug your zen, it should take a minute to update itself, sometimes you may need to restart Zen also to get the playlists updated. I hope this helps!

Apr 19, 2007 | Creative Labs ZEN SLEEK MP3 Player

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