Question about GigaFast Ethernet EE171-PR Print Server

DEVICE STATUS OFFLINE

The device status reads as "offline" even though all the cables are connected & the lights are OK...I cannot print...I had a different printer (brother mfc-4420) connected & it worked fine... the new printer (lexmark X-75) is not the unsupported printers list so it should work... thanks,

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Shannon Anderson

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114 Answers

To solve this problem you'll need setup the printer up with LPR Protocol. Go to Devices and Printers. Right-click on the printer in question select Printer Properties. Go to the Ports tab. Find the port you've setup then click on Configure Port. In the block titled Port Name you'll need to enter the name of the Gigafast Print Server. It's normally 1P_PrintServ??????. The ?s are the last six entries of the print server's MAC address. Next, in the Printer Name or IP Address enter the assigned IP address, example (192.168.5.3). For the Protocol select LPR. LPR Settings: Queue Name: same as 1P_PrintServ??????. Lastly, check the box that says LPR Byte Counting Enabled. Now when you shutdown and restart the printer will remain online.

Posted on Sep 05, 2011

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Keeps telling me it is off line-how can I correct it so I can print

First check on the device and printer under control panel if the status of your printer is offline or ready. If it is offline check your usb cable if properly connected and if ready state then if you send print job set to offline try to reinstall the driver. hopefully it will help you.

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If your computer is USB connected make sure that the cable is connected and that the printer is powered up. If you are connected to the printer over your network through wifi or ethernet, make sure that each device (computer and printer) is connected.
If all of these are in order and the printer still shows offline, try re-installing the software that came with the printer. Sometimes the software needs to be re-installed due to corrupted files.

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Brother Printer Offline Windows 10 usually relates to a printhead problem and an error message shown will flash on the Screen. lights will keep on flashing as a sign of this Offline windows 10. Caused by some foreign trash inside the rollers of a printer or due to paper jam in Printer and many more PC causes.

If the problem continues, check this blog or call Brother Printer support services or a Printer Support to stop more printer damage.

The point that fixes Brother Printer Offline Windows 10 Easily:-

1. Check The Network Connection Of Your Brother Printer, Due to poor connection, your Brother printer can display offline on the screen. So, check the connection first and make sure the devices are properly connected.

2. Test The Printing Status-Power off the Printer and then power it on back, Press Windows + I keys simultaneously on your keyboard, Click on Devices button.

3. Update Printer Driver, Offline brother printer issue may confront during a print job. So, update your printer driver immediately for making your offline printer online and print hassle-freely. You can visit the official site of Brother Printer and look for the most recent driver. Select a driver that is compatible with your Windows operating system.

If Brother Printer Offline Windows 10 is not resolved, this might mean there's waste within the printer's inside. Call the customer services our check this Blog for a full solution.

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1 Answer

To change print status "offline" to "online

Go to devices and printers to see if your printer is set to default. Make sure the printer cables are plugged in tight. Offline means it is not getting a signal . In Case You Still Having Problem Then Follow Us For On : Brother Printer Support

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If it used to work, then try unplugging and reconnecting the AC power cable for USB scanners. No guarantees at all, but it may work. Unplugging and reconnecting the Firewire cable in XP also sometimes works. Give it a few seconds to be detected.

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Our Ricoh MP 171 devices go offline after one

have you tried doing a local connect using a crossover cable to the printer to see if it is the printer or the 2k3 server?
I have seen this issue when terminal services are enabled on the server.
if when you connect locally to the device using x-over it still does it it may need to have the nib firmware updated, however if it doesnt I would run a packet sniffer on the network jack that the device is plugged into and check to make sure that the port is good and transmitting and receiving all packets check the network cable and replace that and if all else fails try the device on a different network port.

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It sounds like the print driver is not playing nice. Try removing the printer and uninstalling the driver from the DRIVERS TAB found in the PRINT SERVER PROPERTIES menu. Then reinstall the printer using OLDEST drivers (version 1.0) usually on cd that came with the unit.

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hi friend
this is very common problem for f300 series PSC

just delete the printer from printers and faxes and reboot the machine it will install printer again

there is funny thing abt this series it is saying offline when powered on and connected but when you disconnect iit will say "offline-use printer offline"

please try my solution and rate it
thanks

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Printer light keeps blinking and status stays offline even it is READY

UNINSTALL AND REINSTALL THE DRIVER SOFTWARE BRO...................

IT MAY LEAD U 2 A SOLUTION.........

TRY IT

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DEVICE STATUS OFFLINE

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DEVICE STATUS OFFLINE

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Shannon Anderson

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Keeps telling me it is off line-how can I correct it so I can print

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EE171-PR Print Server

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