Why is my fan rattling after I cleaned the unit?

sounds like the bearings are going bad on the motor check and make sure the fan blades aren't rubbing anything at higher speeds sometime's they will flex

If the light goes out, it is time to replace the bulb AND the bulb starter. They need to be replaced every two years. Beyond that, they are an expensive night light. If you need to order one, call (336) 499-2505. Also ask for supplemental cleaning instructions since the original instructions are incomplete.

Check your filters make sure that they are clean, and/or it could be a malfunction in the sensor

It could be getting clogged up. The lint screen has GOT to be kept clean or the machines fan will pull dust into the machine and it will cake on everything inside, including the fan(will make more sound while running) and can get into the bearings of the fan causing the problems you mention. It may also be a poor electrical connection. If you have ever OILED the motor...you'll have to clean it. It's not meant to have a lot of oil or grease on it.

If you need to replace the fan motor, the fan blade can be removed by grasphing the center hub of the fan and pull the fan straight out of the purifier. I remove it every time I clean my machine, since it easy to clean it once it is removed.

The Classic XL-15 should have 2 individual indicator lights. The 'red' light is the ionizer indicator, and the 'green' light is the ozone level indicator. Both lights should be illuminated, if the unit is operating properly. The red light should be pulsing, and the green light should be dimly lit, and brightened as the output knob is turned up - indicating a higher ozone production. If the green light is not lit, you likely won't smell the ozone. The first thing you should try, is cleaning the filter and glass ozone plate. Unplug the unit and remove the rear air filter. Clean the filter with clean water and allow to COMPLETELY air dry. Removed the glass plate by depressing the lever behind the glass plate, and gently pulling it out. Clean the glass with a half water, half ammonia (or distilled white vinegar, if ammonia not available) and an old toothbrush to clean between the mesh. Dry plate with a hair dryer and re-place plate into unit. Replace dried air filter, making sure the little tab on the bottom is secured into the interlock. Power the unit on and you should see the indicator lights and smell the fresh ozone!

This looks like a control board error. It needs to come in for repair. be careful not to turn it on, the RCI cell ( the blue light in the back) will stop working if it is switched off and on fast.

Call the company 1-800-989-2299 and get an RMA number. If you are under three years, you are still under warranty.

Dutch

Hi Susan,

I have not experienced it but I know that if you bought your FreshAir from a dealer with EcoQuest you are entitled to a 3 year warranty.
Contact the manufacturer EcoQuest at 1-800-989-2299 and choose technical assistance from the menu. You will be guided through some trouble shooting and if needed you will get an RMA number so you can send your unit in for repair.

If you are not in contact with your EcoQuest dealer anymore and the unit has never been registered with the company you need a purchase receipt with the date on it.

Hope this helps!
Eric

here are parts for your air purifier, including the motor and other parts you may need in the future.

AirPurifierRepair. - just click the link

hope that helps, good luck

Whenever you clean or replace the plate, you must also clean the contacts that touch the plate, and all supports for the contacts. Clean them with 70% or higher isopropyl alcohol and Q tips. You should also clean the ionization point with a Q tip and alcohol, remove and clean the fan and oil the fan motor front and rear with a drop or two of sewing machine oil. Replace the fan so that it is flush with the end of the shaft. Make sure that the contacts are firmly against the ozone plate when you replace it. They sometimes barely make contact and then don't work well. You can bend them enough to make them fit firmly.