Question about Clarion DXZ838RMP CD Player

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Error 6 on in car stereo

My son has a Clarion head unit that at present will not play cd's. It spins them then flashes up "error 6". What can be done to sort and what is error 6? Cheers Carl

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  • Carl Gigg Apr 15, 2007

    Hi Noggin, thanks for the fast response. I have tried a disc the other way up and it flashes error 6 instantly. I tried the other way up and it spins for a while before showing the message. I have tried a cleaning disc but it does the same with that. ANy other suggestions? Cheers Carl

  • Carl Gigg Apr 15, 2007

    Oh and I tried with a genuine non copied disc so compatability shouldn't be an issue I guess

  • richj215 May 19, 2008

    I also have the same problem. In the book it says you can also reset everything with a small rod by inserting in the little hole behind the face plate but that also does not work! I will try a CD cleaner disc today because the cotton swap thing wont work with the little opening it gives us for the CD to enter. You do know it is a in-dash car unit right?Right now i play my portable CD through the aux plugs from the back of the receiver and it works just fine for now.

  • Anonymous Jul 12, 2008

    error 6 whats up[

  • ace 689 Jul 12, 2008

    error 6 whats this code mean and soutions

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Here is the link to the user manual for your player if you need it; http://www.clarion.com/gb/en/MungoBlobs/483/874/DXZ838RMP-EU.pdf Page 38 of the manual (page 42 of the pdf file) describes the error codes error 6 states "a disk is loaded upside down inside the cd deck and doesnt play properly" Suggested solution is to try the disc the other way up, if this doesn't help then there is most likely a problem with the lens - possibly cured by cleaning, please ask again if you want to try this yourself and we can talk you through it Hope this helps :)

Posted on Apr 15, 2007

  • Anonymous Apr 15, 2007

    ps - check also that the cds you where trying to play were of the correct type, and burned in the correct format, also that the settings are correct for the type you are using - page 21 (25 pdf)

    :)

  • Anonymous Apr 15, 2007

    Next thing to try is cleaning the lens - use a cotton bud which you have dipped in alcohol - rubbing alcohol is ok - but let the cotton bud dry mostly before going at the lens.

    Figure out how to get to the lens and very gently wipe it with the cotton bud.

    Remember the lens is not that scratch resistant, and it is quite finely positioned, so wipe, dont scrub.

    If that doesnt help, then check that there is adequate voltage to the unit - it may have enough to appear to function but not to initiate the laser - bad ground cable would be the first suspect.

    If no luck with that then i think the set needs to be serviced properly - sorry

    if you need help finding a service centre let me know with your general area :)

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