Question about Gateway 7210GX Notebook

2 Answers

Notebook or printer problem

My big problem is my notebook is not communicating with my printer

Posted by WENDY INMAN on

  • kaqie Mar 14, 2008

    I can add the printer but there is no communication with my Sony laptop. I don't know how many times I've installed the software. Ive followed trouble shootinging instructions to delete previous installations and now am lost cuz there are so many installed. Also went to system restore to try to get rid of all installed software for Lexmark Z23/33 to try to reinstall. I've been at this for two days and am getting very frustrated....could you please help me with this problem.

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2 Answers

Peter Young

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How is your printer attached to the laptop? if its USB is anything else working on the USB?

Posted on Apr 16, 2007

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You need to check if the printer is on a network that the printer is allowed to be shared in the printer properties, if not on a network check that the printer is showing in your printer/faxes folder, if not you need to install the printer driver. But really need more information on your set up as it's difficult to diagnose without knowing details.

Posted on Apr 16, 2007

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Communication problem with notebook/printer

You've encountered 1 of the many issues with Vista. The OS is so gargantuan that Microsoft had to ax many of the drivers that were included with XP.

http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_1019285789_0_en,00.html

Copy & paste the above URL into your web browser & that will take you right to the driver download page. Select the red highlighted "Driver Download" for the 1200 series printers. This will send you to the Operating System selection page. Once selected you'll see the red highlighted .exe file. Select "download now". You should see a pop-up asking you to save the file. I like to send downloads to the desktop to facilitate installation of the software. You can later drag & drop it into whatever folder you like.

Make sure to remove the XP drivers before installing the Vista drivers. Also remember to unplug the USB cable from the printer prior to installing the Vista drivers. The installation software will prompt you when to re-install the USB cable.

Good luck.
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