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sometimes the volume keys or the camera button got stuck that cause the keypad to freeze. try to wiggle the volume and camera buttons with your finger to get them loose. if still it is not working, most probably and the most common case for Moto RAZR V3 is that its keypad flex is now defective or have worn-out already...
you can order a flex through Ebay and replace it your self ( follow this link: http://www.youtube.com/watch?v=4b4_QURalD8&feature=related) or have your phone repaired at your nearest service centers.
first of all, there are 100's of Different media players
Here are the onces that come with Acer that I ca\n think of
Windows Media Player
VLC Media Player
Thats all I could Think of that May come Stock