Samsung UHD25-40G (UHD2540G) 40 GB Hard Drive Logo

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suzanne cavan Posted on Apr 14, 2007
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Usb device not recognized

I am using 2000 xp, i'm not supposed to need a driver. when i click the box, it says no drivers are installed. help!

  • suzanne cavan Apr 15, 2007

    it pops up and says
    USB Device NOT Recognized
    one of the usb devices attached to this computer has malfunctioned and windows cannot recognize it. click this box to troubleshoot
    or something like that. i am using a compaq presario

    thanks for your reponse!

  • suzanne cavan Apr 15, 2007

    its a brand new drive. never used before. thanks for your help. i will have my husband try his laptop.

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  • Master 6,966 Answers
  • Posted on Apr 15, 2007
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Hi, I'm also of the opinion that in Windows XP, drivers for UHD25-40G are not needed. Also drivers found at http://www.samsungzirex.com/index03.asp more often than not are meant for Win98/SE. However, drivers for your motherboard's USB ports are needed. To confirm USB port are ok, right click on My Computer, go to Properties, click on Hardware, open your Device Manager and check the bottom entry which should say something like Universal Serial Bus controllers. Assuming they are there, there are a couple of things you can try: 1) try plugging your UHD25-40G on the other USB ports (normally there are four, 2 at the back sometimes more and 2 somewhere in front). If this doesn't work but all your other USB devices are detected, then it may be that the UHD25-40G is defective; 2) you can try reinstalling your USB driver from the CD that came with your motherboard or download it from the manufacturer's website (maybe update also); and 3) try the UHD25-40G in another computer (also running XP) and see if it is detected. What I am curious about is what "box" are you referring to when you wrote "..when i click the box, it says no drivers are installed." Hope this be of some help and please post how things turn up as well as the model of your motherboard. Regards.

  • Anonymous Apr 15, 2007

    Hi again, let's see if something is really wrong with the UHD25-40G and not your pc, try it on another computer with a USB (desktop or laptop), if same outcome, let me know please. Meanwhile, I'll start figuring out how to restore the UHD25-40G. I just hope you don't have any important files in it coz it sounds like will have to wipe it clean.

  • Anonymous Apr 15, 2007

    The only site with anything close to a driver/software for your UHD2540G ishttp://www.samsungzirex.com/download.htm... but is currently off line (for how long no idea). I tried to find out what driver(s) they have and they have this UHD2540G.zip. You can try viewing the Google cache of that page athttp://72.14.253.104/search?q=cache:_eGh...
    will keep on trying. Will post soon as have something more to add.

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