I also tried to open the DVD tray and the hello appears and I hear the dvd player like it wants to open but wont then unit powers down. I opened unit and checked for mechanical binding nothing. I can manually open tray just fine and when I press the open/close the tray closes normally but it still has same problem opening. This unit is only a couple years old. Is JVC brand this poorly made?
On electric board you need to change the STR,and work fine.....
SOURCE: JVC Model DR-MV99 tray door
This problem was driving me crazy, until I found a solution.
This is what you need to do.
When the tray is open grab the flap door that goes up when the dvd goes in. Hold it down as you the DVD tray goes in. (Its spring loaded) This allows you to have direct access to the front of the tray even when the DVD goes all the way in. Hold the tray in with your finger by pushing in firmly on the far right corner of the DVD tray. The DVD tray will try and come out, continue to hold it in while pressing the eject button on the remote. If you are firmly pressing in on the right corner of the tray it should only take a few times of pressing eject when you see the Disk symbol on the screen and you will here the DVD start loading. When you know that it is starting to load release the front door flap. You can then use the DVD player as normal.
Unfortuntely you will need to do this each time a DVD is loaded.
SOURCE: jvc dvd player won't open
when you hit the eject button try tapping the top above the disk drive. it may be somewhat stuck. if that doesnt fix it you might have a broken belt or a belt may have come off in it. the belt controls the movement of the drive in and out
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