HP DesignJet Z2100 InkJet Photo Printer Logo

Related Topics:

Posted on May 05, 2017

Z2100 service mode

I keep getting 86:01 error. The following have happened in the past. 1) Paper will feed and work for a print or two, then we are greeted the error. 2) Paper will load then we get an error. 3) Attempt start up then error occurs with no paper loaded. 4) Started the unit, fed paper, loaded successfully then printheads lock into position and start chattering in the area they are maintained. (left side) All of these times I have had to load the paper first because error had occured and the printer asked to remove before I shut down the unit.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Oct 06, 2008

SOURCE: My new All in One

I struggled with this on my HP C5180 until I pushed the photo tray in further.... I think.

Ad

Anonymous

  • 174 Answers
  • Posted on Feb 03, 2009

SOURCE: paper jam occurred, now printer wont print.

  1. Press the On button to turn off the HP All-in-One.
  2. Unplug the power cord from the back of the HP All-in-One.
  3. Unplug the power adapter from the wall outlet and wait 30 secs.
  4. Plug the power adapter back into the wall outlet.
  5. Plug the power cord to the back of the HP All-in-One.
  6. Press the On button to turn on the HP All-in-One.

Anonymous

  • 53 Answers
  • Posted on Feb 18, 2009

SOURCE: I keep getting an error (81:01)

The problem refers to basically a paper jam. I thing your problem could however be the carrage movment. There is a special oil required for the carrage, but failid this use a very thin oil such as sewing machine oil. The trick is to not use too much oil, only a drop or two over the entire length of the carrage. Also needs to be oiled is UNDER the rail towards the back. Look carefully at the back of the carrage where it has the back slider. This rail needs to be clean and lubricated. Probable easier to clean and lubricate if you remove the encoder strip.
Regards
Dave

Anonymous

  • 121 Answers
  • Posted on Mar 04, 2009

SOURCE: paper feed

Check tray 1 there should be an arm hanging down in the center of the tray the arm goes thru a slot in the metal plate. This arm moves when you install paper in tray 1. If the arm is missing or not in the slot the machine will think paper is in tray 1 and try to feed from tray 1. You can try changing the paper size setting for tray one to something other than the size in tray 2.

For example If tray 2 is set for 8.5x11 set tray 1 for legal.
The machine should then pull the correct size based on the print job.
Hope this helps

Anonymous

  • 43 Answers
  • Posted on Jul 10, 2009

SOURCE: same or similar problem

hello! there's a possibilty of the printing mechanism being damaged and this could bring such problems .

its worth buying another machine


bye

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Oce 2344 printer error E161-403E, how to solve this? thank you

  • To enter SERVICE MODE the machine has to be switched OFF. While the machine is off, hold down the sheet or roll feed button and the information button. Keep these pressed and switch the machine on, keeping the buttons pressed until you see an S in the top right-hand corner of the display, then let go of the buttons. You should now be in SERVICE MODE.

first try to print nozzle check in services mode.
Scroll right to the service mode box (rightmost box) and press OK. You should then see the word 'DISPLAY'. Scroll right until you see the choice 'ADJUST' appear. Then scroll down until you see the choice 'NOZZLE 1' appear and press OK. If you haven't already loaded paper, the printer will prompt you to do so and then it will print out the NOZZLE CHECK PATTERN.

check go any nozzle no firing out ink..if ok means printhead problem need replace.

after that,pls restart machine

later go to maintenance menu choice replace print head.

then follow their picture image to replace the print head.
Amazon com Canon Print Head for Printer 2251B001AA... amazon.com
Amazon com Canon Print Head for...
tip

Diagnose Canon Pixma Light Blinking Errors

ORANGE LIGHT FLASHES

2 times - No paper (ASF) [1000]
* No paper in the cassette [1003]

3 times - Paper jam [1300]
* Paper jam in the rear guide [1303]
* Paper jam in the under guide [1304]
* Front door closed [1250]

4 times - No ink [1600]
* Ink tank not installed [1660]

5 times - The print head is not installed [1401]
* Print head temperature sensor [1403]
* Faulty EEPROM data of the print head [1405]

6 times - Inner cover open [1841]
* Inner cover open (while printing) [1846]
* Inner cover open (printing continuous) [1851]; (printing not continuous) [1856]

7 times - Multiple ink tanks of the same color installed [1681]
* Ink tank in wrong position [1680]

8 times - Warning: The waste ink absorber becomes almost full [1700]

9 times - The digital/video camera does not support Camera Direct Printing [2001]

10 times - Automatic duplex printing cannot be performed (paper size not supported) [1310]

11 times - Failed in automatic print head alignment [2500]

13 times - The remaining ink amount unknown [1683]

14 times - Ink tank not recognized [1684]

15 times - Ink tank not recognized [1410 to 1419]
* No Blinking Access cover open [1200]

16 times - Valve sensor [6C00]

ORANGE / GREEN FLASHES

2 times - Carriage [5100]
3 times - Line feed [6000]
4 times - Purge cam sensor [5C00]
5 times - ASF (cam) sensor [5700]
6 times - Internal temperature [5400]
7 times - Waste ink absorber full [5B00]
8 times - Print head temperature rise [5200]
9 times - EEPROM [6800]
11 times - Carriage lift mechanism [5110]
12 times - AP position [6A00]
13 times - Paper feed position [6B00]
14 times - Paper feed cam sensor [6B10]
15 times - USB Host VBUS overcurrent [9000]
17 times - Motor driver [6D00]
18 times - NIC Board [6550]
19 times - Ink tank position sensor [6502]
20 times - Other hardware [6500]
* Alt. Blinking ROM
* Light in Orange RAM

SERVICE MODE
This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.

Service Mode Operations
1. With the printer powered off, hold down the Resume/Cancel button and press the Power button.
2. While holding down the Power button, release the Resume/Cancel button and press the Resume/Cancel button twice in succession. Now release the Power and Resume/Cancel buttons.
3. Select one of the following service mode functions by pressing the Resume/Cancel button the specified number of times.

Count Indicator Functions
• 0 times Green Print head not installed, carriage returns and locks in home position
• 1 time Orange Service test print
• 2 times Green EEPROM information print
• 3 times Orange EEPROM initialization
• 4 times Green Waste ink counter setting
• 5 times Orange Destination setting
• 6 times Green Print head deep cleaning
• 7 times Orange LF correction
• 14 times Green Left margin correction

Execute the selected function (except for model setting) by pressing the Power button. The printer will switch itself off after performing the function.
0helpful
2answers

HOW TO RESET ERROR E161-403E

  • To enter SERVICE MODE the machine has to be switched OFF. While the machine is off, hold down the sheet or roll feed button and the information button. Keep these pressed and switch the machine on, keeping the buttons pressed until you see an S in the top right-hand corner of the display, then let go of the buttons. You should now be in SERVICE MODE.

first try to print nozzle check in services mode.
Scroll right to the service mode box (rightmost box) and press OK. You should then see the word 'DISPLAY'. Scroll right until you see the choice 'ADJUST' appear. Then scroll down until you see the choice 'NOZZLE 1' appear and press OK. If you haven't already loaded paper, the printer will prompt you to do so and then it will print out the NOZZLE CHECK PATTERN.

check go any nozzle no firing out ink..if ok means printhead problem need replace.

later go to maintenance menu choice replace print head.

then follow their picture image to replace the print head.
0helpful
1answer

Hp z2100 paper jam but no paper jam

If you have both firmwares as files, then yes you can downgrade, but be aware that some changes in firmware are not reversible as they reprogram hardware. Keep in mind that this product is classified as EOSL (end of support life) which means HP no longer provides support or spare parts.
0helpful
1answer

Hp designjet z2100 keep asking to replace the feed heads of magenta and yellow even after replacement and print block of magenta + yellow.

Try to clean printhead contact , i mean in the arriage not in the printhead, if still asking for printheads , try to enter in digonstic mode " service mode " ,,,, hope help you mohamed hejazi
0helpful
2answers

I am getting a "fax output error" message on my printer/fax/scanner. It seems to be asking for paper. However, I see only one place to put paper in.

I've been having this same problem for months now and have been unable to find a solution. At some point in the past it failed to print a fax transmission report, and now it keeps insisting periodically for me to load paper so it can print. However, paper is loaded but the fax mode seems unable to feed it. I've unplugged the printer for a week and then reconnected it, but the error reappears periodically.
36helpful
3answers

Colour laserjet HP cp2025 keeps going into cleaning mode - why ?

Re: CP2025 cleaning at every possible moment Talked to HP support and fixed mine by changing Settings/Paper Handling/Tray 2 Type to "Heavy 111-130g"
All paper handling settings as follows:

Default Paper Size: Letter
Default Paper Type: Plain
Manual Feed: Off Duplex: Off Bind: Long Edge
Tray 1 Size: Any size Tray 1 Type: Any Type Tray 2 Size: Letter Tray 2 Type: Heavy 111-130g
Paper Out Handling

Specify Time and Action Paper Out Time: 0 Seconds
Paper Out Action:
Override
0helpful
3answers

Error code 6000 on canon pixma mp210 stops me from printing

Canon Printer Error Code 6000 is one of the typical errors that occur very frequently. It happens while users are attempting to print all of the printer's documents. The problem of Paper Jam is the main cause of this failure. There are several explanations why Canon Printer Error 6000 will happen when you work with a Canon printer. One of the factors is that one of the most simple common explanations is where the paper feed tray is blocked by certain dust particles and bits of paper. Another reason for this is that the paper feed tray is not adequately connected to the printer. If there is a tonne of a print order.

Reasons that cause Canon Printer Error Code 6000:

1. The feed tray of the printer is improperly fitted.
2. A large number of documents near the printer.
3. The line feed is scratched or smeared.
4. Giving multiple paper print commands at once.
5. Faults within the sensor unit or in-line feed slit.

Follow Blog: Canon printer error code 6000

Thanks for reading.


c5275549-0185-41c8-930c-fe0112e20c8d.png
10helpful
1answer

913 service motor error

If this is the first time you have seen this error, do the following:
  1. Power off the printer.
  2. Remove all installed paper trays.
  3. Make sure the paper is loaded correctly in each tray. If it is not, reload the paper into that tray.
  4. Look up into the printer where the paper tray slides in and out. Check the feed (autocompensator) assembly for any damage.
  5. If everything is fine, reinstall the tray and power on the printer.
  6. Try printing a few print jobs.
  7. If the error does not return, continue using the printer as before. Keep an eye on it for the next few days. If the error does not return, it may have been an isolated incident.
  8. If the error returns just as soon as you power on the printer or when you try to print again, you will need to find out which paper tray/paper source is causing the problem.
  • If the printer has only the one integrated paper tray, the problem will be with either the tray 1 pick arm/autocompensator assembly or the printer's engine/system board.
  • If the printer has more than one paper tray installed, try printing from each paper tray one at a time. The best way to do this is to have all of the paper trays empty and then proceed as follows:
    1. Put paper in tray 1 only.
    2. Print from tray 1.
    3. If tray 1 works fine, empty tray 1 and put paper in tray 2 and so on until you encounter the error message.
    4. If you receive the error when printing from one particular tray, power off the printer to clear the error.
    5. Power the printer back on.
    6. Skip the faulty paper feed slot and move on to the next one (if another one is present). If you can print from all but one of the paper trays, this is the source of the problem.

      If you have extra paper trays/drawer units installed and the error occurs from only one particular source, there are some things you can do as a temporary fix.
      • If the error is occurring from an OPTIONAL paper drawer/source, power off the printer and remove the defective drawer from the printer. You will then need to set up the printer to print from a different tray. For information on removing an optional drawer, click here.
      • If the error is occurring from the integrated paper tray (tray 1) AND you have optional paper trays installed, take all of the paper out of tray 1 but leave tray 1 installed. Set up the printer to print from one of the other paper tray sources (tray 2, tray 3, multi-purpose feeder, etc.).
    7. And if your getting the same error then you need to get it serviced...
0helpful
1answer

Alighning test

s.gif s.gif

Problem The following error message appears on the LCD panel on top of the printer after you insert a cartridge: Press enter to align cartridges . You press Enter , but the error message does not go away. The printer will not print. Solution To bypass the cartridge alignment, do the following:
  1. Press and hold the Setup button.
  2. Press the Options button. The printer should be ready to print.
If the print quality is unacceptable after bypassing alignment, follow the steps below until the error is corrected. Step 1 - Check the paper Make sure the printer is loaded with clean, unused, white paper. If the paper is not feeding properly, check the paper path. For information about how to do that, see the instructions under "If the paper does not feed correctly" at the end of this document. Step 2 - Remove and inspect the cartridges
NOTE: The "problem" cartridge is the cartridge indicated by the error message.
  1. Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
  2. Press down lightly on the top of the ink cartridge latch and pull the lower section of the latch out to release the cartridge. Figure 1: Removing the cartridge c00143341.gif
Not finding what you are looking for?

259 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...