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Why can't I hear callers? The headphone icon is on screen.

When someone calls me on my phone I can't hear them but they can hear me, I have to switch to loudspeaker to talk to them. There is also a small headphone icon on the phone's screen. I read through the user's guide and apparently this icon means you have headphones plugged into the phone (which I don't). I called Nokia Support and they suggested I take the phone to a service centre but I will be charged a fee for having it fixed. Surely there is an easy way to fix the phone. My baby son was chewing on the phone prior to this problem starting. Any help would be much appreciated.

Posted by martha george on

  • martha george Apr 18, 2007

    Thanks for the info. I thought I would have needed a special screwdriver to remove the screws but I had one of those tiny screwdriver sets and used the flat head one.
    My phone did work again but only for a day, looks like I will need to buy another anyway. But thanks for answering.

  • Anonymous Mar 18, 2014

    headphone icon display stuck, I can not hear phone. Never used head phones,

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Anonymous

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  • 74 Answers

Dear. Ur hand free connector is short may be water inside. just open it and clean and reassemble will ok sure.

Posted on Apr 14, 2007

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Anonymous

RE. Can't hear caller - Check the setting for the automatic volume control.

Posted on May 07, 2007

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