Hey! Just got a Sansa e260--I've tried plugging the Sansa into every possible USB port on two different computers already, and on both, the "CONNECTED" screen runs, just fine, so I know it's acknolwedging the PC...the problem is, regardless of which USB setting I have it switched to (currently on MTP), no playlist on any program I've run acknowledges the player. I've tried transferring using playlists on Realplayer, Windows Media, and Rhapsody, and nothing responds. When I check on the computer, it says that it knows the player is plugged into the port, but none of these media players respond when it's plugged in. Any ideas? Is it my wireless/firewall conection, maybe? It says I can't transfer anything unless the internet is running, but I'm afraid it might be the internet connection mucking it up, in the first place... --cbl
An expert who has achieved level 3 by getting 1000 points
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Posted on May 24, 2008
44 views
Usually answered in minutes!
My sansa was previously doing this:
I followed the instruction in a comment: ok heres how to fix it turn it off then put the switch button on then hold in the record button and plug it in to the computer once it says 16 mb format on the screen of your computer, let go of the record button next open up where it says 16 mb format view files next create an empty folder called Sansa.fmt and drag it into the 16 mb format disconnect and turn of the hold button WARNING you will lose EVERY SINGLE FILE you had and all your settings but its the only way to fix it i had to call the company my self when i had a similar problem if this doesn't work you will have to do the same good luck.
Now when I plug it into the computer, It won't recognize that It's plugged in. It shows the connected page on the Sansa e2600, but not on the computer. Help?
×